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The most important Viber group in Serbia today is about eighty members, it works 24 hours a day, 7 days a week, and literally means life.
With nearly 10,000 covid patients in holes filled with hospitals, finding a free and suitable place and all that – immediately, for a patient whose life depends on it, the pain is great. But it works! And that is thanks to the Viber group in which the directors of all covid hospitals in Serbia are located and through which they “exchange” vacancies and care for the sick. And now the most sought after places in intensive care are those with oxygen support.
Prof. Dr. Zoran Baščarević, director of the Institute of Orthopedics “Banjica”, which is a covid hospital for the third time, told Kurir that since the first wave of the epidemic, a Viber group has been formed, whose administrators are doc. Dr. Goran Stevanović, Director of the KCS Infectious Disease Clinic, and doc. Dr. Ivana Milošević, her deputy, in which the directors or persons responsible for the hours and accommodation of patients in their institutions.
Precious places
– At the beginning, there were about twenty people, but as the whole of Serbia became a covid hospital, now we are at least eighty in the group. We exchange several hundred, maybe even thousands of messages and information a day. The group operates 24 hours a day, both day and night. There we all make places available, which we divide into intensive care, room with and without oxygen support. Absolutely the most wanted places in intensive care and those with oxygen support. I put two openings in the intensive care unit in the group, which is valuable. And it will fill up in half an hour – explained prof. Baščarević added: – Patients with a first and last name and a brief description, especially with the number of liters of oxygen they have and what their saturation is, are accommodated where there is a spare bed. And I don’t know how, but in these nine months there is always a place. And regardless of whether someone is 39 or 79, it is an equal effort to find a place in the system. He also emphasized that the distribution of patients by hospitals is also carried out by associated diseases:
– If someone has a severe abdominal problem, a more covid surgical problem, surely they will not go to orthopedics in our country, but to the hospital that is for that. The collegiality, professionalism and empathy among the people in that group are enormous.
Prof. Dr. Edita Stokić, director of the Vojvodina Clinical Center (KCV), who is in this group, says for Kurir that the pandemic and the fact that it can be important to patients every minute imposed the “crisis communication” of KCV , as well as the entire covid hospital system in Serbia. All-in-one viber group.
Important every minute
– We are here 24 hours a day because there are frequent turbulent and unexpected changes in covid patients, and decisions must be professional and quick. In the Viber KCV groups “Stop kovid 19” and “Professional Collegium”, we also have a code of conduct with clearly stated goals: all resources in the fight against kovid! The information must be fast, precise and concrete, without the clutter of irrelevant details that accompany it, and the communication must be loud and clear. Answer the questions immediately: what happened and what is being done. And thanks to that, we manage to react quickly in every situation – explains prof. Stokic.
He adds that the hospital capacity, the stock of beds, the number of discharges and transfers to KCV are clearly shown …
– And then we react, we call whoever can help immediately and solve the problem quickly. During all this time since the beginning of the epidemic, one has become used to being on constant alert. Even when you sleep. And at one, two, three at night we attend to patients. There is always someone who does not sleep at that moment or wakes up at the first beep of the message – says prof. Stokić adds that this system has also developed to perfection, because in nine months of the “state of war”, all hardened “warriors” are.
Dr. Nebojsa Dimitrijevic
Where is the free respirator?
Viber groups are a life saver, and I don’t even know how many I have in this kovid era. We operate through the Sur group to accommodate vacancies. We are all very supportive and it doesn’t matter if it is day or night. Where there is a free respirator, there is in Leskovac, the patient arrives. Or a younger person urgently needs to be cared for, and we have no conditions like Nis, he appears in the group, the team is already ready, a respirator in the car, the direction of Nis, Dr. Nebojsa Dimitrijevic told Kurir, director of the hospital in Leskovac.
Crowded “Banjica”
All in oxygen
In March, we had 280 covid patients, but everything was easier and none were in intensive care. In July, when we were back in the covid system, we received 300 patients in 36 hours and filled the intensive care unit with 20 beds in five days. In the third wave, we filled the intensive of the first 17 places in six hours. The clinical picture is difficult, many patients are in intensive care and we have 86 of them in the central oxygen distribution. We don’t count those who use oxygenators, 5-8 liters of oxygen, because everyone else uses them. We consume six tons of oxygen a day, as much as we do under normal circumstances in six months – said prof. Baščarević.
Jelena S. Spasić
delivery courier
Author: delivery courier
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