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In many online stores stocks are out of stock (photo SHUTTERSTOCK).
The longer lockout duration than originally announced, the fact that Christmas is coming and everyone wants to buy, but also the fact that many more consumers are familiar with e-commerce, now lead to significant delays in the delivery of orders, when stocks last. , but even in the closure of online stores, since companies can no longer guarantee the punctual delivery of products.
The example of Jumbo, which has closed its online store for the second time, is not the only one. The decision to temporarily close its online store was made by the Jysk appliance chain, while other chains, such as “Plaisio”, decided to limit low-value orders. The latter does not “allow” the ordering from its online store if it is worth less than 35 euros.
Delivery time
Even those who have not closed their online stores, have been forced to extend the delivery days. For example, while last week for orders within Attica of the toy chain “Moustakas” the estimated delivery time was a maximum of 7 days, now it is 9 days. Praktiker for its part informs that the delivery time of orders can be increased by 5-7 business days.
Investments
However, the second lock found that some companies were prepared to accept large volumes of orders and reduce their delivery time. This has been achieved through investments in its information systems and warehouses, as well as investments in a privately owned fleet of cars to distribute products and increase partnerships with more courier companies. Many chains also convert their stores into distribution centers and can “divide” an order into two or more sections, depending on the availability of products in each store, so that they can ship at least part of the order as soon as possible.
Very large chains of electronic and electrical devices that in the first confinement received lots of complaints for very long delays, exceeding even 30 days, seem to have learned their lesson and in the summer made the necessary investments and adequate preparation, which included and simulations. The result is that some of them have managed to deliver the products even the day after the order.
Electronic card
However, more and more clothing, toy and technology product chains are promoting the electronic gift card, which can be loaded with the desired amount electronically, sent by mail to the recipient and he can redeem it either in physical stores or electronically. Store. This avoids delays in the delivery of orders.
