Virtual medical consultations: what you need to know to be effective | More Content



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It is estimated that after the health emergency, many health professionals will choose to provide the virtual service for monitoring, quick consultations and reading of results, among others.

(Read: Independent doctors will have an ally for patient care)

“At this time when it is proposed to resume activities, this new modality will be of great help so that private doctors, who have been without their services for more than a month, will thus be able to resume activities, without taking risks and attending to their patients to give continuity to their treatments, “says Lina Morales, CEO of Be Your Brand, a company dedicated to positioning and developing a brand for Health professionals.

This is why the expert presents some points that both doctors and patients must take into account, in order to have effective virtual medical consultations during and after COVID-19.

PHYSICIANS

– Implement digital medical records software accessible from the cloud.

– Virtual formats of medical formulas.

– Acquire the perfect domain of the consultation platform you use.

– Enable the Telemedicine service before the Ministry of Health.

– Maintain assertive communication with your patients and follow up on your treatment.

PATIENTS

– Make sure you have an efficient Internet connection and a good resolution camera.

– Be clear about the symptoms it manifests.

– Respect the doctors’ time.

– Maintain confidence in the health professional.

According to Morales, there are ailments and pathologies that can be treated at home, taking into account that medical examinations are already carried out at home, “the important thing is to change the chip of both doctors and patients,” he added.

Precisely, through Decree 538, the Government is promoting virtual medical consultations, allowing them to be made through any platform, during the pandemic. Due to the quarantine, some EPS, prepaid and insurers are already implementing this service, however, it is necessary that patients and companies providing Health services, know the new platforms and adapt to them.

And it is that the benefits that Telemedicine can bring to the health system are innumerable, it avoids trips to Health centers, it expands coverage to reach remote places and any sector of the population. In addition, in this way, the risks of contagion are reduced, as well as congestion in clinics and hospitals, with the possibility of carrying out remote treatments such as virtual monitoring of patients with COVID-19.

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