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The global crisis due to the coronavirus pandemic has not gone unnoticed by the National Government and, of course, by the international health authorities.
If you present some of the COVID-19 symptoms, like a sore throat, cough, rapid breathing or high fever, You can contact your health provider entity, or prepaid medicine service, to report any news in this regard.
Remember that the population most prone to contracting the virus, are children and adults over 60 years. These are the contact lines enabled by the different EPS in the country:
NEW EPS
If you visited any of the countries that have recently presented COVID-19, you can contact them as follows:
Tax Regime
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Dial from a landline phone to National Free Line 01 8000 95 4400.
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In Bogota, you can communicate through phone 307 70 22
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Through your cell phone, you can dial (031) 307 70 22.
Subsidized Regime
- Dial from a landline phone to National Free Line 01 8000 95 2000.
- In Bogotá, you can communicate by phone 307 70 51
- Through your cell phone, you can dial (031) 307 70 51.
Mobile app: Android / iOS
MAKE UP FOR
This EPS It has a telephone line, and attention through the web portal and the app for mobile devices:
Ask doc
Receive virtual medical guidance with a professional who solves your health concerns. Check according to your type of plan:
> Affiliates Health Benefits Plan
> Complementary Plan Affiliates
Telephone hotlines
To receive guidance from Coronavirus you can call the following numbers:
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Bogota: 4441234 Option 1
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National Fixed Line: 018000915202 Option 2- 1
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National Cell Line: 3057342424 Option 1
Audifarma App
Here you can order your medicines to collect them at the dispensing point or at home:
FAMILY
Telephone line
This EPS also has an exclusive telephone line for concerns and reporting of cases of COVID-19:
Bogota: 6531387 // National Line: 01 8000 916662.
Website:
In the case of drugstores, you can access the website www.famisanar.com.co, following the route Medical directory,> department> city> coverage> where you can find the address and phone numbers you can contact to ask for attention schedule.
APP: Android // iOS
SANITAS
Virtual Assistant Ana María
Contact through WhatsApp (+57 3202550525) to receive information and guide you.
Telephone hotlines
>Bogota 37590000
> Barranquilla 3360669
> Bucaramanga 6851059
> Cali 6440911
> Cartagena 6724646
> Medellin 4158306
> National line for the rest of the country 018000919100 (Option 6 and then 1)
EPS Sanitas App
To request general dentistry medical appointments, pediatrics and family planning of our medical centers, processing orders and monitoring of medical authorizations. In addition to office directory and arrival routes and nearby parking lots. Download it for Android iOS
SURA
Orientation and medical attention line
>Health policy: Medellín, Bogotá and Cali 4378888, from other cities 018000518888 – Cell # 888 / Option 0
>EPS and PAC: Medellín 4486115, Bogotá 4897941, from other cities 018000519519 / option 0.
>ARL Medellín: 4444578, Bogotá 4055911, other cities 018000511414 / option 0.
Exclusive WhatsApp line COVID-19
+57 (3024546329), if you are a customer of the health policy at 3152757888 – option 0.
App for iOS and Android
It also offers appointments in general medicine, dentistry and optometry, download your card and certificate of affiliation to Health Benefits Plan.
At all times, Caracol Radio, more company.
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