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The businessman highlighted in his book ‘There are no rules here’ that the company gives its employees the greatest freedom possible in an “almost anarchic” environment so that they can have their own ideas; All this, according to him, makes Netflix continue to innovate.
“We really focus on giving employees an incredible amount of freedom,” said Hastings, who explained that this must be balanced with the talent density of his employees, and other elements that allow them to find their work joyful and exciting. which will contribute to a much better consumer experience.
The president of Netflix indicates in his book that the absence of strict rules, accompanied by a culture of responsibility in employees, stimulates creativity in a company in which the central axis is precisely that. “We did this little by little. If you start from scratch and try to adopt all of this, it will probably be very, very challenging, “he said.
Unlimited vacations and more pay
The businessman also indicated that to achieve this “post-industrial” corporate culture, a journey is needed that includes relatively predictable steps such as attract the greatest possible talent, promote honesty and frankness within the company.
“If you want to win a World Cup, it takes a lot of work. It is very intense but there is also a positive sense of contribution. We try to be very honest about what we try to be, although it may not be the right thing for everyone, “he said.
But that is not all; As Hastings mentioned, there are other “more surprising” elements to be able to arrive at a better internal functioning, such as do not put limits on vacations, do not demand explanations for travel or food expenses and pay them much more than what the competition is paying.
“Eliminating hierarchical controls in decision-making is another key to Netflix’s operation,” emphasized the president of the streaming platform, who stressed that another fundamental point of the company’s success is having people to fight for for them to stay.
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