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You can receive emergency assistance without going to the Bank. CAIXA clarifies that there is no need to rush to lottery agencies or houses to register, consult or withdraw Emergency Aid. Registration can be done digitally through CAIXA | Emergency help and the website help.caixa.gov.br. Tracking the application is available only through this website and the exclusive telephone exchange 111. It is even possible to verify if the registration to receive the benefit has been approved. Download the free application Portal Mix Vale
For those who consider themselves eligible for emergency assistance, the bank automatically opens the CAIXA Digital Savings Account. Those who receive credit through this account can, for example, pay bills and bills for water, electricity, telephone, among others. It is also possible to make unlimited transfers between CAIXA accounts or make up to three transfers to other banks for free each month, for the next 90 days.
13 INSS retirees guaranteed during Coronavirus (Opens in a new browser tab)
Access and movement of CAIXA Digital Savings will be done through the CAIXA Tem application, available in the Google Play and App Store app stores. To use the application, which has easy navigation and low consumption of cell phone memory, the user only has to register using the CPF. In addition to promoting digital savings, it will be possible to consult FGTS, PIS, Bolsa Família, among other services.
Cash withdrawal
On the date scheduled for the start of the cash withdrawal, the customer will have this option enabled in the CAIXA Tem application. It will be enough to inform the amount to withdraw and an authorization code will be generated to withdraw from ATMs and lottery stores.
To avoid crowds at branches and lottery units, which would expose employees, partners and customers to the risk of contagion, CAIXA has staggered the withdrawal schedule. We remind you that the resources accredited to Digital Savings can be used through the CAIXA Tem application for payments and transfers, among other services. Below is the cash withdrawal schedule for cardless digital savings on self-service and lottery channels:
April 27 – born January and February
April 28 – born March and April
April 29 – born May and June
April 30 – born July and August
The government will launch R $ 600 emergency aid from the 27th (opens in a new browser tab)
May 4 – born September and October
May 5 – born in November and December
Family scholarship
Those who receive Bolsa Família have an automatic eligibility evaluation and will receive the aid credit on the same calendar and in the same way as the regular benefit. Between Bolsa Família and Emergency Aid, the highest value benefit will be credited to all who are entitled.
The government will maintain the salary allocation and the withdrawal of Pis-Pasep (opens in a new browser tab)
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