The workers are victims of a coup and money is withdrawn from the emergency FGTS; see how to prevent yourself | economy

The hit is next: Using the CPF and the name of the workers, the scammers register in the Caixa Tem application, inform them of a false email and take the money. As the application does not request confirmation of the user’s identity, scammers have no difficulty in ‘stealing’ access to Caixa Tem. The Federal Police is investigating the case.

See cases of injured people in the video below Bom Dia Brasil. These victims of the coup are challenging the looting at Caixa Econômica Federal and so far their case has not been resolved.

Caixa Econômica Federal does not report the number of people who went to the bank to complain about the improper withdrawal of money. And it establishes that, in cases where there is evidence of fraudulent withdrawal, the money is returned to the beneficiary. The bank, however, did not specify how long it could take or whether it intends to make any changes to the Caixa Tem application to prevent this type of fraud.

“Caixa strategically and preventively monitors suspected cases and blocks accounts with evidence of fraud or record inconsistencies to verify information,” he said in a note.

The bank also advises that the problem can only be solved in branches, where the customer must request that the employee open a withdrawal challenge. However, the response time for this challenge is 10 days, but there are worker reports that can take up to a month.

The system vulnerability is in the process of confirming the information provided by the user. Therefore, the main recommendation to prevent a fraudster from withdrawing money is for the worker to check their FGTS balance as soon as possible (see how to do this query at the end of the article).

See how the scam works

• The emergency FGTS has two schedules, the deposit schedule and the withdrawal and transfer schedule. The benefit is automatically deposited into Caixa’s digital social savings accounts, which must be accessed through the Caixa Tem application.
• Once the benefit is deposited, and as long as it is not released for withdrawal, the scammers download Caixa Tem, fill in the data with the worker’s CPF and a false email to access the amount.
• To withdraw the value of the account, the fraudsters pay receipts generated in a digital wallet.
• The victim only realizes that he fell for the scam when he tries to register with Caixa Tem and the system accuses that a registration has already been made with his CPF.

• Caixa recommends that workers use only Official banking channels for information on the withdrawal of the FGTS.
• Do not provide passwords or other login details on other websites or applications.
• The client must always be attentive to any unusual activity and situation, and especially not to click on the links received by SMS, WhatsApp or social networks to access accounts and collections.
• Be wary of tabloid information and “must-see opportunities.”
• Suspicious links can lead to the installation of spyware, which may be hidden on your cell phone or computer, collecting browsing information and user data.
• Always use up-to-date browsers and antivirus software.
• Box never ask for password and electronic signature on the same page, the signature is written only through the image of the virtual keyboard.
• Box does not send linked SMS and only sends emails if the customer authorizes it.
• The worker must register on the official website of FGTS and the application on Google Play and Apple Store.
• It is necessary to verify if the link has https so that the connection is secure to enter data. The same goes for the padlock before the address. User can click on it to check security certificate and expiration date.
• The worker must also download the official Caixa Tem application (on Google Play or App Store) and register with your email and mobile phone number. Once registered in the application, the worker prevents scammers from accessing the account.

Caixa concludes FGTS emergency payments

Caixa Econômica Federal concluded on September 21 the payment of the emergency withdrawal of the FGTS. Payments are made in Caixa’s digital social savings and, initially, the funds are only available for payments and purchases with a virtual debit card. Subsequently, the withdrawal is authorized by the worker.

The calendar follows the beneficiary’s month of birth. Each worker can withdraw up to R $ 1,045 from active (current job) or inactive (previous job) accounts.

To avoid crowds at the branches, Caixa set different dates for the release of the credit from the account and for the withdrawal of cash or transfer of the amounts. See the dates below:

How is the movement of money

The movement of the value of the emergency derecognition can initially be carried out only digitally using the Caixa Tem application, free of charge.

Immediately after the payment of the values, it is possible to make purchases in supermarkets, bakeries, pharmacies and other establishments with the virtual debit card and QR Code. The worker can also pay the water, electricity, telephone, gas and general bills.

From the date the funds are available for withdrawal or transfer, workers can transfer the funds to accounts at any bank, free of charge, or make cash withdrawals at Caixa’s self-service terminals and lottery stores.

Balance inquiry and withdrawal information

Caixa provided the following service channels for FGTS emergency withdrawals:

• Check the withdrawal amount;
• Check the date on which the resource to digital social savings will be paid, according to the calendar;
• Report that you do not want to receive the withdrawal amount;
• Request the cancellation of credit made in digital social savings.

Call Center CAIXA 111, option 2:

• Check the withdrawal amount;
• Check the date on which the resource to digital social savings will be paid, according to the calendar.

• Check the withdrawal amount;
• Check the date on which the resource to digital social savings will be paid, according to the calendar;
• Report that you do not want to receive the withdrawal amount;
• Request the cancellation of credit made in digital social savings.

– Click here to download the app for Android phones

– Click here to download the iOS mobile app (Apple)

• Check the withdrawal amount;
• Check the date on which the resource to digital social savings will be paid, according to the calendar;
• Report that you do not want to receive the withdrawal amount;
• Request the cancellation of credit made in digital social savings.

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