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The agencies of the National Institute of Social Security (INSS), which had been closed since March due to the coronavirus pandemic, reopened on Monday the 14th. medical experience for the provision of benefits such as pensions and sickness benefits has not yet been restored.
This is because the professionals refused to answer the question citing lack of security. According to medical experts, many agencies are not adequately complying with protocols to contain the spread of Covid-19 in these settings.
Thus, since Monday (21), the category itself has been inspecting the INSS agencies. According to the National Association of Medical Experts (ANMP), if the units are deemed to be able to serve safely, the experts will resume their activities immediately.
With the verification of the working conditions, the expectation is that the medical expertise service will be offered again as of this Wednesday 23. Thus, around 800 thousand insured persons awaiting the completion of the expertise to receive benefits may be served.
It is worth mentioning that the branches have reduced opening hours, from 7 am to 1 pm. In addition, in the initial reopening phase, priority will be given to expert medical services, compliance with the requirements, social assessment, professional rehabilitation and administrative justification. Therefore, all calls are made only after programming.
How do I schedule my INSS?
THE My INSS it is the platform where the insured has access to more than 90 services offered by the Institute. It can be accessed through the gov.br/meuinss website or through the Meu INSS application, which is available for Android and iOS operating systems.
Among the services offered, is the programming of the face-to-face service. So, before scheduling your time, you must register on the platform indicating your full name, date of birth, CPF and answer some questions from your registration with the INSS, in addition to creating an access password.
After registering, please follow the guidelines below:
- Access the Meu INSS platform through the website or the application;
- Login with the password you created;
- In the menu on the left, select the option “Schedule your experience” and then “Schedule new”;
- Follow the progress of your application in the option “Claim result / Disability benefit”;
- Go to the agency on the date scheduled for the expert report carrying the required documents.
For those who work with an employment contract (CLT), it is necessary to present an official identification document with a photo, work permit or document that proves their contribution to the INSS and a statement issued by the employer indicating the last day worked.
For rural workers, farmers and fishermen, it is necessary to present documents that prove the activity. In the case of a request for a work accident, the Work Accident Communication (CAT) will also be required.
The appointment of the medical expert can also be made by phone, through number 135.
Also read: INSS makes it easy to update the retirement registry
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