Net / Claro confirms general failure of services in BH; see affected neighborhoods – General

Operator customers Net / Clear Belo Horizonte reported instability Internet, TV and telephone services this Wednesday morning (03/24). The report found that the signal was faulty or intermittent in at least 15 neighborhoods of the nine regional capitals, such as: Doña Clara, Sion, Anchieta, Employees, Santo Antnio, Diamante, Horto, Corao Eucarstico, Lourdes, Barro Preto, Santo Agostinho . , Betnia, Floresta and Santa Tereza.

The Net / Claro application mentions the “signal degradation” situation and foresees the normalization of the system until 6pm.

Net / Claro note

Wanted by the report, the company reported, around 2:00 p.m. on Wednesday (03/24), that the problem was due to a tree pruning carried out by Cemig, which would have reached some operating cables. According to the company, the chain already operates normally throughout BH. See the full text:

Claro reports that its network operates normally in Belo Horizonte (MG). On the morning of this Wednesday (24), customers may have noticed instability in some regions of the city due to a tree pruning, carried out by an electric power company, which impacted the operator’s cables. The company points out that broadband, pay TV and fixed telephony services were restored in the shortest possible time ”.