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All beneficiaries of the National Institute of Social Security (INSS) They are identified by an insured code, which is sent along with the award letter. Although consulting the benefits of INSS be done by code, in some situations the insured can track using the CPF.
The benefit can be consulted by the CPF in three ways:
- Login to My INSS;
- By contacting the INSS 135 Customer Service phone number;
- Accessing the Social Security website.
My INSS
Through My INSS, several free services are offered. Through the portal, retirees, pensioners and the uninsured can consult their social security information, consult benefits and make appointments and applications.
To make the inquiry, the insured must log in using a single government account. If it is the first access, the user must confirm some registration data.
When logging in, the user must access “my benefit” on the home screen. If you obtain more than one benefit linked to the CPF, the insured will go through the same consultation process.
Remember that each benefit has a unique number.
Call center 135
Through the service in INSS telephone center at number 135, the beneficiary can also make inquiries.
During the service, the insured must inform the CPF number and confirm some registration data.
Calls are free. The service is available from Monday to Saturday, from 7 am to 10 pm.
Social security website
OR site is an option for those who wish to consult the benefit of INSS. To consult, the user must click on the INSS tab, then choose the option “Consultation of benefits situation”. After logging in, the user must click on “Follow order” and the page will be redirected to My INSS.
For people who do not have the NIS number, the process of granting the benefit can be monitored through the CPF.
