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The face-to-face service has been suspended since March due to the coronavirus pandemic.
The INSS (National Institute of Social Security) agencies will reopen next Monday (14). However, according to the institute, the service will be exclusive to those who make an appointment. The face-to-face service has been suspended since March due to the pandemic of coronavirus.
According to the INSS, the priority will be medical expertise, social evaluation, compliance with requirements, administrative justification and professional rehabilitation services. Judicial justification and assistance related to operational monitoring of benefits will also resume.
HE The service through remote channels will be until this Friday, September 11. HEThe channels will continue to be used after the reopening of the branches and measures will be taken to simplify procedures and extend the deadline to comply with the requirements.
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The person who needs to access the INSS services can use the remote channels, the application My INSS and the Central 135.
HE INSS informs that Initially, the working hours of the Social Security agencies will be partial, with six continuous hours, and highlights that the service to the insured and beneficiaries will be through pre-programming via remote channels from high school.
Agencies that do not meet the necessary conditions to serve people safely will continue to operate with reduced duty.
