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The federal government published on Thursday (31) in the “Official Gazette” the provisional measure (MP) that extends until October 31, 2021 the rule that allows the total refund of plane tickets during the new coronavirus pandemic.
According to the secretariat, in addition to the return of the money, the The total value of the ticket can be converted to credit to use to buy another ticket.
The extension of the rule was anticipated by the General Secretariat of the Presidency on Thursday afternoon, but there were changes: the The term of the measure was extended from October 21 to 31, 2021 and the term of use of credits was reduced from 18 to 12 months. from the flight cancellation date.
The provisional measures take effect immediately, but need the approval of the National Congress to become permanent laws.
“Consumers continue to have the flexibility to cancel their trips due to unforeseen circumstances arising from the pandemic. The full value of the ticket is refunded without penalty if it is converted into a credit to be used to buy another ticket,” the government said.
Also according to the federal government, the movement of the airline sector “remains well below normal”, with 65% of domestic flights and 25% of international flights, compared to the same period in 2019.
“Given the persistence of uncertainties in the epidemiological scenario, it is necessary to continue with the special reimbursement rules,” added the folder.
