Improper use of your phone may STOP assistance and block the Caixa Tem application



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A Federal Economic Fund makes an important alert to beneficiaries of assistance programs. According to the bank, the worker who uses the same cell phone to access another account Box has It may cause the application to crash.

If the benefit is blocked, the user may be left without emergency assistance, PIS / Pasep salary bonus and money from other social programs paid for by the Federal Government. According to information from Caixa, for security reasons, the application will accept only one account per cell phone number (chip) and up to two accounts per device.

It will only be essential to appear in person at Caixa when the application is blocked due to the use of more accounts than allowed. Caixa affirms that the unlocking is immediate, however, in the face of a great demand from users in the offices, workers complain about the waiting time at the bank.

CAIXA Tem is the new application of ATM created to facilitate the access of all Brazilians to social services and various banking transactions. The app is available to download from the Android and iOS stores.

With this application it is possible to make purchases on the Internet using the Virtual Debit Card, generated for free in the application itself, and also purchases in stores through a QR Code generated by the merchant on the store’s own machine.

Those who have a CAIXA account can also check their balance and account statement, make payments and transfers of up to R $ 600 per transaction and up to R $ 1,200 per day.

What to do to unlock the application?

According to information from Caixa Econômica Federal, the beneficiary must find a CAIXA branch with their identity document to regularize their registration. For this, in the financial institution, the client must follow this guide for the settlement of the account.

The benefit is unlocked at the agency immediately.

In the event of a “registration inconsistency”, the beneficiary must re-access the application and submit the requested documentation. In this situation, it is not necessary to go to the agency.

In the above case, the payment application, Caixa Tem, will send a message with a link that leads to a conversation in the WhatsApp application.

The bank recommends that beneficiaries never open links sent that do not come from the Caixa Tem application, to avoid scams.

See also: See how to anticipate profit withdrawals at Caixa Tem

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