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Upon leaving Palácio da Alvorada on Thursday, Bolsonaro said he had read a story about the population’s difficulties in paying benefits amid the new coronavirus pandemic.
He said he spoke this morning with the bank’s president, Pedro Guimarães, who accepted the extension. According to Bolsonaro, around 2.3 million Caixa clients have already requested to stop the collection of real estate financing.
Later on May 9, Guimarães said that, given the crisis caused by the pandemic, the suspension could be maintained for longer. This pause applies only to old contracts with individuals.
OR G1 He asked Caixa for more details on the extension of the four-month suspension and is awaiting a response.
How to suspend payment
To be eligible, customers must search the bank and request suspension. The recommendation is to use digital channels, such as Internet banking, mobile applications, such as “CAIXA Housing”, as well as telephones. 3004-1105 and 0800 726 0505.
For the renegotiation of contracts, the client can contact by phone 0800 726 8068 .