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The company also provides financial assistance to drivers with coronavirus or isolated by medical advice.
Uber said that from now on, its drivers can cancel the trip of the passenger who is not wearing a mask, depending on the determinations of the health agencies to prevent the new coronavirus in each city or state.
“It is important to remember that, as advised by health authorities, if your mask is not disposable, it should be washed daily. Important: The driver can cancel the trip if he is not wearing a mask or face protection,” he said.
In addition, Uber reimburses personal protective items for drivers and delivery partners, such as masks, gloves, and alcohol gel, and car cleaning products.
According to the company, it financially supports motorcycle drivers and couriers diagnosed with Covid-19 or isolated by medical advice, provided they are unable to travel and deliver.
For consumers requesting food through the Uber Eats platform, it is possible to leave an instruction in the app to ask your delivery person to leave the order at the door.
“We have a team available 24 hours a day to assist public health authorities in the plan to respond to the epidemic. During our work with authorities, the accounts of users or driving partners may be temporarily suspended after confirmation of those who contracted or were exposed to COVID-19. We also rely on the advice of an epidemiologist to ensure that the measures taken by our company are based on medical guidelines, “he said.
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