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On Sunday 03 there was a somewhat intriguing situation. A batch of Terra Viva whole milk, exclusively for school lunches, was seen at the Marcon Supermarket, located in the Mina União neighborhood in Criciúma.
In an interview with Portal Jornal dos Bairros, the administrative manager of the Supermarket, Fábio Marcon, said that the supplier of Leite Terra Viva has been a seller for a long time. We buy five closed palettes, which give about 450 liters of milk. All cargo goes to our warehouse and then takes it to the shelves. In management, we only learned that it was forbidden to sell milk, after a client published on social networks on Sunday 03, emphasizes Fábio.
According to the information, a consultation will be installed to investigate the case and explain it. The supermarket chain issued on Sunday afternoon, 03, below can be seen in its entirety:
The Marcon supermarket aligned itself with good conduct and transparency in its relationships, as soon as it realized the content contained in the packaging of the “terra viva” product, it expected the immediate withdrawal of the products until the supplier clarified it.
Unfortunately, we do not observe the restriction that appears on the packaging when the products arrive, considering the volume of entries that occur daily.
In addition, in contact with the supplier, he argued that there was an error in the shipment of the goods sent, since they sent us products that would be destined for public bodies, which are the subject of a tender.
The product is not suitable for consumption, therefore, the description contained in it only restricts marketing taking into account the specific destination of the production batch. refund or replacement of the product with a similar product.
Finally, we renew our commitment to transparency and truth, apologizing for what happened, making ourselves available for any further clarification.
