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The president of Caixa Econômica Federal, Pedro Guimarães, said, during a live Internet broadcast this Friday (1), that more than 10 million people re-registered for emergency aid. In this Labor Day federation alone, there were a million requests.
For those who have been denied emergency aid, there are two ways to make a new request: contest the denial, request a new analysis or make a new request from scratch, re-register, which can be done on the website (help.caixa.gov.br) or the application “Emergency help”.
Also read: The president of Caixa admits a problem in the bank’s request and says that it is impossible to end the queues
If the notice is for “inconclusive data,” the requester can also correct the information through the website or app.
Some errors that can be:
– appointment as head of the family without indication of any member;
– lack of information on the gender of the applicant;
– incorrect data for family members, such as CPF and date of birth;
– different information in the records between members of the same family;
If the applicant wanted to make a new registration, remember the step by step here:
Step 1:
Download the Caixa app for emergency help. These are the links to download the applications.
Android: https://play.google.com/store/apps/details?id=br.gov.caixa.auxilio
iPhone: https://apps.apple.com/us/app/caixa-aux%C3%ADlio-emergencial/id1506494331
Step 2:
The initial screen of the application shows the presentation of the program with the following tools: Know the program; Make your request or follow your request. To start the registration, the user must click on “Know the program”.
Step 3:
Before starting the registration, the application presents the conditions and requirements of the workers who will be able to receive the assistance. The user must read the requirements, declare that they meet them and authorize the use of their data.
Step 4:
Begin registration by reporting full name, CPF, date of birth, and mother’s name.
Step 5:
The user must provide data on their income and occupation.
Step 6:
Fill in the information about the application holder and the number of family members. The system also asks if the user is a woman and the head of the family, since in this case attendance is higher.
Step 7:
The applicant must validate the information of their cell phone and phone number.
Step 8:
The worker must report whether they have a checking or savings account and the details to receive the government aid deposit.
Step 9:
The worker who does not have a checking account or a savings account to receive assistance, can choose to open a digital account at Caixa, free of charge and without charges. To do this, you must provide some personal information, such as identity or driver’s license number.
Step 10:
Upon completing the registration, the user should receive the message to follow the process of releasing the resource through the application.
Step 11:
For workers who have successfully completed registration, it is necessary to check the validation of the registration in the system. The platform will send a validation code to the cell phone. The number must be entered in the request:
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