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In a week in which Caixa Econômica Federal branches throughout Brazil were full, the president of the bank, Pedro Guimarães, declared that it is impossible to finish the lines to withdraw the emergency aid of R $ 600. According to him, the bank is doing everything possible to reduce crowds and take measures such as extending service hours and hiring more employees The comment was made this Friday (1).
In recent days, people have been seen sleeping in front of agencies, and registrants have flocked to the ranks, disregarding social distance to avoid contamination by the new coronavirus.
According to the Caixa president, about 3,000 guards were hired to organize the lines; Another 2,000 are expected to go live this week. The number of receptionists was also increased.
To expand the service, 1,600 branches are opening two hours earlier. The bank also set up branches to work on Saturdays. Guimarães also said that Caixa sought help from city councils to help organize the lines.
“We know there was a huge crowd this week. We are working to solve … Not to solve. There is no possibility to pay 50 million people in three weeks and there is no queue. Not that
exists I do not promise what is impossible. What we are going to do is mitigate, reduce queues, ”he said in an interview in a video conference with Folha de S. Paulo.
In the first month of the aid, there was no separation of the days of payment to the beneficiaries of Bolsa Família and others registered, which led to an accumulation of demand. In May, the bank will announce a new payment schedule to avoid this coincidence of dates. Transfers of the second tranche of aid, previously scheduled for late April, should start only next week.
Until this Thursday (30), Caixa had confirmed the payment of the aid to 50 million beneficiaries.
According to the bank, 26 million people who registered are ineligible for not meeting any of the program’s requirements. Another 12.4 million subscribers have an “inconclusive” status. One of the hypotheses is the incorrect filling of some information. In this case, it is possible to make a new request through the Internet.
