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Raiffeisen Bank announces that from November approximately one third (129) of its branches will enter the “Life without CA $ H” era, which means that cash transactions will be made exclusively at MFM / ATM, in the 24H area. existence in each unit ”, announced the bank, according to adevarul.ro.
“Each year, Raiffeisen Bank invests considerable amounts to ensure a superior experience for its customers through the services offered in its units. This year, the context of the pandemic has accelerated many digitization projects and bold changes to use operations” without cash “It was the right time for us to take another step towards fostering digital transactions, we want to give all cashless agency colleagues the opportunity to dedicate time to value-added activities for clients, such as consulting on all the functionalities of our applications and the benefits of our offer of financial solutions. In this way, we want to build valuable and long-term partnerships together, “said Monica Udrescu, executive director of the Raiffeisen Bank network of units, according to the source.
Cash operations, which were carried out over the counter, can be carried out with the help of multifunctional machines (MFM), or there will be alternative options online (Raiffeisen Online, Smart Mobile, Collection). Bank employees will help customers learn how to use these alternative payment channels. If there is no workaround for a cash transaction, customers will be directed to the nearest Raiffeisen Bank branch.
Operations that can be performed in MFM:
– Deposit and withdrawal of cash, in lei, in and from own accounts;
– Payment of fees (lei);
– Payment of utility bills;
– Deposit of lei in the account of third parties (clients of Raiffeisen Bank);
– Foreign exchange operations (euro / USD in lei);
– Extras of the mini account;
– Balance inquiry;
– PIN change;
– PIN unblocking (for Mastercard cards);
– Receive money through Western Union;
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