BANCA TRANSILVANIA: ADVERTISING THAT CUSTOMERS SHOULD KNOW



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Bank Transylvanian Pasta

Transylvanian banking He made two announcements just before Easter that all his clients in Romania should know about, especially since we are talking about a very important message during this period. Just the other day, the people of Banca Transilvania said that many people call their phone support services and that they decided to supplement the number of operators who answer the phone to help people with any questions they have now.

Transylvanian banking It says today that all those who have various questions about its services, not necessarily with the deferral of credit rates, can also use their virtual robot on Facebook Messenger. Of course, you won’t get any details about deferring fees through it, but you can still find other information about the services the bank offers customers in Romania so you don’t have to call their call centers. .

Also, the chatbot is free. You can write them directly in the messenger. #LiviadelaBT

Posted by Banca Transilvania on Friday April 17, 2020

Banking Transylvania: announcements customers MUST know

Transylvanian banking It comes with a similar announcement for others who are unable to reach their agencies during this period, which are closed even on April 20, and offers recommendations for solving problems at home. Banca Transilvania has a fairly well-developed online banking platform and, in theory, you should be able to use it to resolve any type of online transaction, to withdraw account statements, etc.

In #BTHelp you can find information on how to do # bankdeacasa.bit.ly / 2UOV5ED

Posted by Banca Transilvania on Saturday April 18, 2020

Transylvanian banking You also have multiple answers to many people’s questions on your virtual robot on Facebook Messenger, so if you can’t manage the online platform, you can access it. There is a predefined set of information that you can receive, Banca Transilvania offers it as an alternative to interact with a telephone consultant, so you must receive help before you can go to an agency.

Transylvanian banking You will resume your agency work beginning April 21, so if absolutely necessary, you will be able to contact your agencies to resolve any issues.



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