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Help Net representatives said Friday that the pharmacy network had not been fined for selling non-compliant masks and that no masks had been recalled from the market.
According to a report from the National Consumer Protection Authority (ANPC), obtained by AGERPRES, between October 23 and November 23, 2020, the ANPC, through its territorial bodies, carried out controls to verify compliance with the legal provisions for the sale of masks. Following the thematic action, 35.18 million masks worth 19.76 million lei were controlled, of which 32.99 million masks worth 19.45 million lei did not comply with current legal provisions.
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Regarding the Help Net pharmacy network, the controls revealed the existence of “incomplete information on KN95 protective masks for children and adults, respectively, lack of batch, size, CE marking, risk against which they are intended to protect (SC Help Net Farma SRL county of Bistriţa-Năsăud) “.
At the SC Help Net Farma SA Sebeş branch (Alba county), the ANPC commissioners found “elements that may be misleading regarding the legality of the product: in the declaration of conformity it was written that the mask was a medical device and the test report for personal protective equipment subject to another legal framework was issued () “
“In exercise of its right of response, Help Net mentions that, since the beginning of the pandemic, it has not received fines for the sale of non-compliant masks and masks have not been withdrawn from the market. In the specific situations reported in the article, We mentioned that Deficiencies were remedied to ensure complete patient information. In accordance with Help Net’s quality and safety policies, no product reaches the shelves of our pharmacies before it is certified and supervised by our own quality and regulation departments. Help Net can prove this in fact, at any time, not only for the period mentioned in the article, “say representatives of the pharmacy network.
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According to the cited source, Help Net collaborated during this period with the ANPC and other regulatory authorities, providing all the information related to a possible sale of non-compliant masks, as announced and communicated by the European Commission, but also by the authorities. national. , including the National Agency for Medicines and Health Products of Romania.
“As we confirmed at the time of analysis, we reconfirmed that none of these masks are in Help Net warehouses or on the shelves of pharmacies for sale. In support of this reality and positions of Help Net, for patients and the general public, in pharmacies but and on the helpnet.ro website, the compliance documentation for the masks sold in Help Net is available (type of mask and certification documents and compliance). For us, the health and safety of our patients define the way we manage our business and Help Net has earned the respect of its patients, in its 22 years of activity, precisely through the transparent management of its activity ”, he says also the document.
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