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Ryanair customers may have to wait until after the crown crisis to recover money from canceled flights.
Norwegian customers who want a refund for flights canceled with Ryanair must wait until after the crown crisis.
While Norwegian is in the midst of a bankruptcy crisis, during the crown crisis, Ryanair will have access to £ 45 billion – £ 3.5 billion in liquidity, according to the Flysmart24 website. However, they should have made it clear that no customer will see anything for money refunded for flights still canceled.
Also read: Cancellation can take months: now an expert warns against airline credit cards (+)
The Ryanair website states, among other things:
“Customers who choose not to accept the free move or a gift card will receive their refund when the time is right, when this crisis is over. In the coming weeks and months, we will work hard to process refund requests as quickly as possible, ”they write on their websites.
A search in twitter It shows that many frustrated customers are now requesting a refund for their canceled flights.
– Please note that this coupon is valid for 12 months and can be used for future travel plans. Please note that if you do not use the coupon before the expiration date, you will receive a full cash refund.
According to Independent, Ryanair, as they understand it, does not mean that one should choose to use the credit card, but it should be a reminder. A spokesperson points out to the newspaper that longer-than-usual payments are required, as they process far more inquiries and have far fewer jobs.
– Ryanair offers free credit tags and eliminations, as this is automatic and will provide customers with an alternative.
On its websites, Ryanair writes that the refund process takes much longer than usual, as they have to process more than 1,000 times more cancellations, in addition to having 75 percent fewer employees than usual due to the rules. away.
Also read: SAS will lay off up to 5000 employees -1300 in Norway
Also read: Life after the crown is getting fewer flights and more expensive flights for most people.
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