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15 minutes Reader Irina, who lives in Vilnius, AP Kavoliuko str. In a letter to the editorial office of apartment building 17, he was bothered by the work of contractors found by Mano Būstas, who was repairing the stairs.
In this apartment building, it was decided to repair the exterior stairs of a staircase, since its poor condition began to endanger all its residents.
Mano Būstas found a contractor to renovate the entrance stairs for almost 5,000. per month. The to-do list looked beautiful. People also looked forward to the start of work. To our great disappointment, everything looked beautiful until the job was done, ”said Irina.
According to the reader, the contractor arrived unprepared and began work late at night, interfering with the rest of the residents.
Irina also didn’t like the fact that the staff asked people to give them water and allow their instruments to be plugged into electrical outlets. The work was carried out for two days, after exiting the stairs, the workers left the waste, which had been at rest for three months.
“To our even greater disappointment, no one came to continue the work. After two weeks, the stairs started to crumble, the condition became even worse and more unsafe than before the renovation of the stairs, as protruding boards were raised. , which could be hung not only by grandparents or children, but also by other residents, ”said Irina.
She says the contractors could not be reached, who did not return phone calls or letters.
Then he contacted my house. The neighbors were surprised by the declaration of the representatives of the company that all the work had already been done.
Residents finally invited My Housekeepers to give a live assessment of the repairs. Representatives of the apartment manager admitted that they were not done correctly and, according to the reader, promised to resolve the situation soon.
“It just came to our notice then. Everyone started to take responsibility off and no one answered anything specific about us. After the phone call, My Housing said they would call him again and we did not receive any specific response by email regarding the job. We have been living like this for three months, with a tragic staircase and uncertainty about what will happen next, “Irina complained.
Residents of the apartment building in Grigiškės are also outraged
This is not the only intersection of the contractors who repaired the stairs found in “Mi Vivienda” with the residents. A letter of outrage at the entrance of the staircase the same day. 15 minutes Birutė, who lives in Grigiškės, Kovo 11-osios Street, also sent him to the editorial board.
Ironically, he said the company is likely to install a “golden ladder”: for the concreting of a partial step (shown in the photos), residents will be billed 579 euros. This is a preliminary price of the works, it does not include the prices of the materials.
“What a wonderful staircase, repaired for 579 euros, I have never seen anywhere. They only know how to pulverize people’s brains ”, the woman who came to the newsroom resented.
He also added that the residents of the apartment building had not been able to contact the representatives of “Mi Vivienda”, so they still do not know by what criteria such amount was calculated. “They send people bills and everything, it pays,” Birutė said.
According to Birutė’s neighbor, the stairs at Kovo 11-osios str. they had to be handled as of July 9. Until July 21. The teachers, however, arrived on Tuesday, July 20. and fracture of a concreted stage.
Residents believe this amount for partial level repair is too high.
“My house”: the first case will be corrected, the price of the second is correct
Commenting on the situations that have arisen, Paulius Ugianskis, head of the Mano Būstas communication group 15 minutes He said that in the case of an apartment building on APKavoliuko Street, the stair repair work was necessary because the edges of its building panels were physically worn, the stair steps were broken, making it dangerous to walk. down such stairs.
These works were carried out by the contractor that offered the lowest price after the announced tender. We, as our clients, know that the contractor did the job wrong, so all defects will be corrected in the near future and residents will be able to use the stairs safely and neatly. Of course, clients will not have to pay extra for this, because the work carried out is covered by the guarantee and the contractors are subject to strict quality control ”, said the interlocutor.
Eriko Ovcharenko / 15min nuotr./Paulius Ugianskis
He also added that readers mentioned 5,000. The amount of euros is inaccurate; according to P. Ugianskis, it is almost twice less. The Mano Būstas representative did not indicate the exact price of the stair repair.
Speaking about the second case of the apartment building on March 11, P. Ugianskis said that the amount of work done on the photo was calculated correctly.
“Our company always calls a tender for repair work in order to guarantee the best price and quality of work for customers. In this case, a tender was also announced, which was won by the contractor who offered the lowest price. I would like to clarify that this amount is not for an apartment, but will be distributed to all co-owners of the house in proportion to the available area ”, commented the representative of Mano Būstas.
SCRPA: the decision depends on the contract
Milda Deimantė, Senior Advisor, Public and International Relations Division, State Consumer Protection Service15 minutes He said that without a peaceful agreement with the manager, residents have two options they can turn to.
It depends on the basis on which the administrators operate in each house.
Article 4.83 (3) of the Civil Code establishes that the owners of flats and other premises must establish an association of owners of flats and other premises or enter into a joint activity agreement, or select a manager of common use objects designated by the body. municipal executive. .
The activities of the housing administrators related to the performance of the functions assigned to them by the laws and other legal acts are supervised and controlled by the municipalities.
Photo by Žygimantas Gedvila / 15 min photo / State Service for the Protection of Consumer Rights
Thus, if in the specified case the administrator has been appointed by the municipality, the State Service for the Protection of Consumer Rights (SCRPA) does not process such requests and residents have the right to apply to the local municipal administration. The exercise, supervision and control of the functions assigned to them by the acts, ‘he explained.
For administrators acting on a contractual basis, household residents can apply for SCRPA by submitting applications. They should attach copies of the manager’s response, your request (if no response), apartment purchase and sale agreements, management agreements (if any), invoices, proof of payment, and a specific claim for the dispute.
“The legislation stipulates that in all cases the residents of the apartment buildings have the right to receive timely information about the planned or carried out works. The representatives of the residents of various apartments have the right to participate in the purchase of works, accepting the result The works must be carried out on time, properly and at the best price offered by the contractor selected by tender or selection, “said M. Deimantė.
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