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“The highest customer flows visit stores during lunch, as well as after work and at night. During these peak hours, the number of customers increases several times. Therefore, elderly people or people with comorbidities should plan their visits early in the morning, between 8 and 10 in the morning, when there is less flow of customers in the stores, ”says E. Dapkienė.
He said seniors should also carefully plan their long-term purchases so that store visits are kept to a minimum. A ready-made shopping list at that point will help ensure that the store is not distracted when considering what to buy, and the shopping process itself will take less time.
“In our stores, baskets and shopping carts are constantly being disinfected, as well as various surfaces, and the circulation of fresh air is increased. Therefore, your purchases must be carefully planned. If you need help with purchases, Maxima employees will be happy to help you, if you ask them ”, emphasizes the sales network representative.
Remember hygiene and bank cards
E. Dapkienė recalls that when visiting the store, older people should keep a safe distance from other people and avoid large buyers’ gatherings in department stores. It is also necessary to remember the protective mask or shield, disinfect your hands, wear disposable gloves.
“Both disinfectants and protective gloves can be found at the entrance of Maxima stores. To avoid the transmission of viruses, customers should avoid touching items on the shelves unnecessarily. It is also important to pay attention to the fact that the protective mask is applied correctly. during the entire purchase process and covers not only the mouth but also the nose. Also, until November 11. Disposable face masks will be delivered free of charge upon request in all stores of our sales network. Masks for buyers they are provided at the information box. In smaller stores where there are no information boxes, the masks are distributed in one of the usual boxes, “says E. Dapkienė.
At the same time, the representative of the retail chain remembers to comply not only with hygiene requirements, but also with the possibility of paying for products by contactless bank card.
“For those who come shopping, we recommend paying for purchases not in cash, but with a bank card. Since the payment card device is also frequently touched, the ideal is to offer contactless payment. Furthermore, to minimize contact with others, shoppers should choose self-service checkouts, where they can pay for their purchases quickly and easily on their own ”, advises E. Dapkienė.
It is recalled that the Barbora Express network was expanded in spring and collection stops appeared in many cities in the country. Buyers can use these pickup stations. In this way, they can buy all the necessary goods without having to go to the store.
Maxima pays close attention not only to customers, but also to employees. The commercial network has insured its current and future employees with special insurance against coronavirus. Employees receive the necessary protective equipment: medical masks or safety shields, gloves, hand sanitizer liquid. Temperature is measured for employees on a daily basis. If workers are feeling unwell, have cold or flu symptoms, they are asked to stay home.
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