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The police have begun to detect a new form of fraud when scammers contact the victim through the Viber app. Scammers, creating a proper image and gaining trust as a profile picture, choose a photo, often a woman with a child.
Due to the trust image as a profile picture, scammers often choose a photo of a woman with a child.
Typically, scammers choose and contact people (sellers) who cannot sell their products for a long time. They write to a potential victim that they are interested in the item being sold, they want to buy it, but they live in another city and they want to receive the item through a courier service.
Explain that they will organize the delivery of the merchandise themselves. Sellers are often tempted by this type of customer service as they don’t have to deal with courier services and often sell hard-to-sell products.
According to the “scenario”, everything is like this: the scammers send a link through the Viber application, which is very similar to the details of well-known Lithuanian sales portals or companies that provide courier services (“Lietuvos paštas kurjerio”, DPD , “Skelbiu.lt”) and instructs the seller to click on this link and enter the electronic bank details (login ID, personal identification number, passwords) or long card number, expiration date and CVC code of security.
Photo by Vilnius LSC / Examples of how the police can record fraud
By following these steps, the funds are deducted from the seller’s account, which usually goes to banks in other countries.
The police advise residents not to be tempted by such services, not to reveal their personal or electronic banking login details (ID, personal codes, bank access details, payment card details, etc.) to nobody. If it has already happened that strangers have discounted money, immediately contact your bank to suspend the transfer and inform the police at 112.
Photo by Vilnius LSC / Examples of how the police can record fraud
To inform users on how to use this application safely, here are some tips to help you avoid security and privacy breaches.
Tips for using the Viber app safely:
- Always use the latest version of the gadget, as only the latest versions provide full message encryption.
- Use the “trusted contact” feature to tag the people you know and communicate with.
- block messages from unknown numbers. Once you are sure that the message is not fraudulent, you can always unblock the number;
- do not click on suspicious links, especially if you received them from an unknown contact.
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