[ad_1]
Addressing Delfi, the man said he wanted to inform the public about the administration of the Palanga airport.
“He was unable to serve all passengers on time because there was only one girl at the flight check-in, there was an impressive queue that was barely moving forward, time was running out, the flight crew probably started demanding check-in from through the walkie-talkie so that the flight is not delayed.
Unfortunately, it was only after another girl was invited to help check in the passengers who were in the back row that we were left standing in the front row and with me and two other passengers behind, they just stopped checking in and ran away! He couldn’t be surprised with such arrogance.
According to the man who did not fly, the remaining passengers were simply left on ice and the staff were unprofessional, rude and accused of delaying check-in.
“The arrogance did not end when I contacted the airport manager, who was completely ruined by what had happened. He insulted another man before me and did not want to take responsibility for the situation.
This is not the first case with similar situations at the Palanga airport, because I have already read in the press how a woman did not get on the plane with the same arrogance. I myself often flew to work, about 5-6 years ago I was denied boarding because I was queuing and they did not have time to check in all the passengers.
The question is, how much longer will this administration of the Palanga Airport, incapable of handling the flow of passengers, go unpunished, maybe it is time to take responsibility? “, I ask.
He also claimed that he had contacted the Norwegian airline, which, according to the man, was surprised and said that it had received a report from the Palanga airport administration that everything went smoothly and smoothly.
“Now we will ask Vilnius airport to send pictures at Palanga airport about the huge queue and how we did not check in for the flight due to their fault, I also have a check for the Palanga airport COVID-19 lab rezus.lt , where you can see the time when the test was done – 1:26 pm, an hour before the flight, “said the man.
Lithuania Airport: the flight is operated by a ground handling company
Lithuanian airport spokeswoman Lina Beišinė commented that Lithuanian airports are aware of the situation and regret the inconvenience suffered by passengers.
“Check-in and check-in at the airport are carried out by specific airlines, in this case a ground handling company contracted by Norwegian Airlines.
At Palanga airport, passenger registration and boarding was carried out by the ground handling company UAB Orlaivių Aptarnavimo Agentūra that operates at the airport. The representatives of this company or of the airlines could mention the specific reasons why several passengers did not get on the flight, “he said.
He also added that, to obtain compensation, the passenger must also apply directly to the airlines from which they purchased the service, that is, the ticket, and who operated the flight in question, in this case Norwegian Airlines.
“Lithuanian airports, for their part, have also started the internal process of examining this situation.”
Robertas Žilys, director of the Aircraft Maintenance Agency, also regretted the situation and assured that it had happened due to a shortage of personnel.
“We have the simplest staff shortage because there is a COVID-19 outbreak. We work as hard as possible. Now five people are isolated and we are pushing on our heads. Check-in was delayed and stretched to the maximum and lasted until the passengers got on the plane ”, he explained.
He also confirmed that passengers must directly request compensation from Norwegian Airlines.
Coronavirus cases are on the rise
Delfi recalls that in Lithuania last day, on August 24, 649 people were confirmed with coronavirus infection, 5 people died, 13,412 people were vaccinated, according to the Department of Statistics.
Since the start of the pandemic, the total number of COVID-19 infections in the country has reached 295,373. Five people died from COVID-19 infection last day. They belonged to the age groups of 50 to 79 years.
Since the beginning of the pandemic, the total number of deaths in the country from COVID-19 is 4505. According to the Department of Statistics, the number of new cases in 14 days per 100,000 inhabitants in Lithuania on Wednesday morning reaches 278.8 cases.
The average number of new cases per day in the last 7 days was 558 cases.
According to data provided by the Department of Statistics on Wednesday morning, the proportion of positive diagnostic tests in 7 days reaches 4.6 percent. Currently, the percentage of the potentially immune population is 60.2. A total of 277,592 people have recovered since the start of the pandemic. Currently there are 6669. There are 845 isolated people per day.
Total self-isolation is 32403.
It is strictly forbidden to use the information published by DELFI on other websites, in the media or elsewhere, or to distribute our material in any way without consent, and if consent has been obtained, it is necessary to indicate DELFI as the source .
[ad_2]
