Part of the Lithuanian population has not had electricity for two or three days, including Mr. Dundulis, Norfa’s boss: “I washed at the gas station” | Deal

With heavy snowfall in the country on Tuesday, and heavy snowfall that turned into trees, power was cut off for thousands of people – 55,000 people had to sit in the dark at a time. homes. According to the latest data from the Energy Distribution Operator (ESO), on Thursday at 12 noon. There were still around 17 thousand people without electricity in Lithuania. homes.

While understanding the extraordinary circumstances, the majority of the population waited patiently until the faults were rectified and the power supply was resumed, people already lacked patience on Thursday – today. 15 minutes the editorial office was inundated with calls and letters from residents.

People from Vilnius, Vilnius District, Varėna District and other places complain that they have no electricity for the third day; It means that some people live for several days not only without internet or electricity, but also with heating or the ability to heat food. . And the quarantine and the introduction of restrictions on movement between municipalities make life even more difficult for people who are left without electricity.

“The electricity disappeared on Tuesday around 1:50 pm and has not appeared until now. Now we have to rent and buy electricity generators, but already in several houses the gas heating boilers have failed due to the wrong current and new ones will have to be bought. We don’t have water either, the sewer doesn’t work, those with stoves can’t even think of hot food or tea. Also, the houses here are newly built, we are all very frozen.

And because of the quarantine, we cannot help each other – contacts, infections … How about buying or renting generators, because we cannot leave the municipality ”, – 15 minutes Laura, a resident of the garden community of Dukeliai “Eglė” village in Vilnius district, complained. According to her, the electricity in this community does not have 200 homes.

There is no electricity near the city center.

However, on the third day, there is no electricity not only in the remote districts or areas, but also almost in the very center of Vilnius.

The house of Dainius Dundulis, the manager of the Norfa retail network who lives in Antakalnis, has no electricity for the second day, the third, if it has interruptions.

“It just came to our knowledge then. If we lived somewhere in the forest, I would still realize it, but when you live in Antakalnis, it is incomprehensible.” 15 minutes said D. Dundulis.

Everything is based on electricity, it is little joy. If we lived somewhere in the forest, I would still figure it out, but when you live in Antakalnis, it’s incomprehensible, said D. Dundulis.

According to him, the surrounding neighbors and the nearby gas station also have no electricity. By the way, there is no electricity on the fourth day at D. Dundulis’ farm in Molėtai district.

“In that case, you will find out how people lived in ancient times. I went to bed at eight o’clock,” jokes the businessman.

This situation caused a great headache for the family – although in quarantine, I had to agree with acquaintances to accept a daughter who is studying at a distance because there is no internet at home, no heating. And today, D. Dundulis, who had to go to another municipality for work reasons, had to take care of personal hygiene on the way.

“I took toothpaste and washed it at the gas station,” added D. Dundulis.

I took toothpaste and washed it at the gas station, – added D. Dundulis.

A reader who lives on Veržuvos Street in Vilnius is trying to do without electricity for two days, and Vita, who is on Filaretut Street, has no electricity for the third day.

“There is no electricity in the middle of Vilnius, on Filaretut street, for the third day. As in other individual houses, there is no heating, because the boiler needs electricity, the house freezes. There will be -7 tonight, residents cannot leave home, quarantine after all.

We rented a generator, but it only ran for an hour a day because it takes a lot of gas to get both. My husband and I work from home, my daughter learns remotely: we charge mobile devices when the generator is running and we try to work, ”said the Vilnius woman.

And Andrius Šiaučiūnas, who lives on Vinciūniškių Sodų Street, where there is no electricity since Tuesday at 10 in the morning. in the morning, he adds that there are no more generators for rent in Vilnius.

“Renting the generator and fuel in Vilnius for 12 hours costs almost 100 euros. However, all the generators have been rented, so even with these costs, it is no longer possible to guarantee at least minimal living conditions. ” 15 minutes the man reported.

He said that after receiving a power outage on Tuesday, he received reports after a while that the fault had been rectified, even though there was still no power. The electricity supplier explained that the electricity supply is being produced and the breakdowns are at home. A.Šiaučiūnas also heard such performances last night, although no electricity appears.

Residents of the Kalnynai village of Kernavė also applied to the editorial office, where there is no electricity for 56 hours due to disconnected cables.

“We have approached ESO, who say that priority is given to those who do not have electricity for the longest time and where the high voltage cables are cut, but we still do not see employees,” said the neighbors.

THAT accuses indifference

And residents are more outraged by ESO’s behavior: Company employees don’t respond by phone or email.

Both Vita, who lives on Filaretų Street, and Laura, a resident of the Vilnius district, complained that ESO did not provide any information. Laura claimed that in the nearby town of Daubėnai, people found a fallen tree on the cables, offered their help, but the ESO employees did not take anything when they arrived.

“No one has left and no one has come back and does nothing for more than a day,” Laura complained.

It was also endorsed by Vita, which lacks information from ESO on priority order for troubleshooting.

“If we knew that there would be no electricity for a week, we would think about what to do or go to the hotel, and now we cannot imagine. Nobody gives information, sends response templates, does not go out to call, ”laments the Vilnius resident.

It is the lack of information that most infuriates D. Dundulis.

“My main question is to answer when you will restore power. It will not restore at all. If you do not restore it, I will know what to do, I need information. I do not blame the lack of electricity, I understand, but please provide information on when you plan to resume supply. Oh, if you never plan, I’ll bring a generator, because now there’s heat, water, and a kettle, you can’t use anything.

I fully understand that there are accidents, but it gives the correct information, not that you spit on everything, ”said D. Dundulis indignantly.

The house is already cooling down, so if there is no electricity today, the family is considering going to the hotel for the night.

He criticized the management of the state company and was outraged that if clients were ignored in this way by a private company, they would not only lose clients, but would also be attacked by state institutions.

There has been no electricity in one of Norfa’s stores on Rigos Street since last night; the store is currently closed, the frozen products intended for her had to be taken to other stores and placed in the freezer. And the company does not receive information on when the power supply will resume.

ESO: We work day and night

15 minutes ESO was also asked for comment, but the company did not agree to comment on why there is no electricity supply for 2-3 days in Šilo, Filaretė and other streets indicated by readers.

Paulius Kalmantas, ESO Director of Public Relations Projects 15 minutes He said the company’s specialists are working at full capacity to restore electricity as quickly as possible, but despite all efforts, it is taking time.

“The highest priority is to return electricity to those who do not have it for the longest time. Almost all possible capacities are connected, using maximum forces. We apologize to all customers for the inconvenience, we really ask for your understanding and patience,” said P Kalmantas.

He contradicted the opinion expressed by readers that ESO specialists do not answer the phone. According to him, the number of calls to ESO’s customer service line has increased more than six times, so calls have to wait, but all calls are answered after the wait, due to the increase in specialists who they serve customers by phone.

According to data from ESO, the total electricity supply, which was interrupted for more than 3 minutes, resumed at about 230 thousand. clients (including repeat failures). The rest of breakdowns, around 40%, are repaired with the help of automation.

P.Kalmantas explained that although after the cessation of the heavy snowfall, there were fewer breakdowns, after the rebuilds, new disruptions are still forming as the trees repeatedly boiled in the air lines. The cause of power outages is wet snow clothing that has accumulated on trees. Unable to support the weight of snow, trees or their branches break off and become overhead power lines.

“Repair work in recent days has been hampered by the fact that in some places the equipment simply did not go through the snow before the breakdown. The situation was also made worse by the fact that it was snowing for a long time, even afterwards. from working all day, there were interruptions in the forests on the same lines three or four times, ”said P. Kalmantas.

He added that ESO specialists are working day and night to restore power as quickly as possible.

The ESO website provides information that 230 crews are repairing power failures. It is true that in Vilnius, where 6,640 homes do not have electricity, 69 brigades work, almost the same as in Alytus, where half of the homes without electricity, 2,560, and 62 brigades work.