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Paulius Valiukėnas, Director of UAB Longo LT, points out that in his work experience he often comes across shy buyers. These present only abstract questions, without developing them.
“People are unreasonably humble when buying a car. They often ask key questions about where the car came from, what its mileage is, or whether it has been involved in an accident, but they avoid delving into essentials such as SDK and VIN codes, the car registration system. Nor do they dare to ask if it is possible to obtain information about the services performed on the vehicle and if the car can be inspected at the service center, “says the auto sales expert.
According to P. Valiukėnas, in practice it is also very often observed that Lithuanians avoid asking to test used cars, which is usual in foreign practice or to buy a new car: “By buying higher value items and making sure that the purchase be of high quality, reliable and unlike the cat in a bag, “it needs to be tested. This practice is used by most certified car dealers both in Lithuania and abroad to protect the buyer from potential risks.”
Scared because he doesn’t want to go crazy
According to the psychologist Pojauta. Vilkauskaitė, a person’s fear of asking arises from a reluctance to experience possible threats – “if someone listens and laughs”, and even worse – “they think I don’t understand or pay for something.”
According to her, this last scenario threatens self-esteem and mood swings: “It is very unpleasant to feel poor, underestimated and scared by others, so it is natural that you want to avoid uncomfortable experiences. This is how we decide to stop asking questions that are important to us and close ourselves to opportunities for other scenarios. “
According to P. Vilkauskaitė, paradoxically, it is important not to fight with your fear, but to allow it to be, although the prevailing opinion in society is that courage is the absence of fear.
“Courage comes when we allow ourselves to be afraid, to worry, but still do what we want. When buying a car, we ask the seller to buy a product that meets our expectations, so questions can help you achieve this goal, ”he explains, adding that many times this last feeling even becomes an essential impetus that it can help a person achieve what they want. goals.
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