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15 minutes He has already written that “live” queues have formed at Regitra branches. And vehicle owners who wanted to register their purchased vehicles online (if they had already registered in our country before) also experienced great difficulties. The eKETRIS system stopped, even if it allowed uploading the document, it stopped when accepting payment for services.
“I have been watching the spinning wheels for three hours. Registers service site. Nothing changes, it is not possible to deregister / register the car “, – wrote the reader Modesta on Tuesday night.
Later, things seemed to move, but the system did not accept the fee for the service, could not direct it to online banking, the reader saw the following image on the computer screen:
Registration Services Website View
Therefore, already on July 1. (because the service still did not work) he opted for a simple payment through the electronic bank.
Obviously, such disorders aroused many passions. Even the people who managed to buy vehicles in June could not declare it, so they were angry that they would have to pay the registration fee undeservedly, the amounts of which are detailed in the following table:
Motor Vehicle Registration Tax Rates
Emilija Bardauskienė, Regitra’s public relations representative, assured that if a person submitted an application to register a vehicle in the electronic vehicle registration system, it was approved before June 30. 00.00, everything is fine and you won’t have to pay the registration fee.
In this case, the person must have received automatic notification in the system that the request has been accepted and the advance invoice has been requested. Payment can also be made on July 1.
Here is an example of such a message:
EKETRIS system log notification
Regitra tried to serve as many clients as possible
Regitra estimated that the need for telephone or email inquiries during quarantine and after quarantine increased an average of 1.5-2 times, making it much more difficult for callers to call. The information center can serve 25 clients by phone at the same time. When all lines are busy, customers hear a busy signal, and in some cases there may be no ring signal. After choosing the service, the average waiting time is approximately 6 minutes.
In the case of electronic services, the vehicle registration system (eKETRIS) does not work correctly due to high customer traffic, since the number of users connected to the system has increased up to 10 times.
Customers who place orders before July 1. shipped online, you won’t have to pay the registration fee. If the order is submitted, confirmed and paid, the registration certificate and registration plates can be removed at a later date, i. and. after July 1, in which case the registration fee will not apply.
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