A Vilnius resident with a disability was waiting for compensation, but received a cold shower: after hearing the decision, he could not control his tears.

Delfi from Vilnius said that visually impaired people can claim 170 euros in compensation for a mobile device every four years, but have to wait 10 days for the commission’s decision.

“I bought such a mobile phone 5 years ago and how deliberately my mobile phone broke down before going to the sanitarium with my son. He “died” without a commission decision.
I bought a new one on August 25, and the commission’s decision was on September 2, so they refused to compensate, ”said the excited woman.

According to her, although e. P. She described the situation that she could not go to the Palanga “Amber” sanatorium with her son without a mobile phone, but did not receive a favorable decision for her.

“My email. P. There was all the most important information: you had to call shipments, vaccinations, taxis, etc. So, without a cell phone, I couldn’t. I asked for a human and non-bureaucratic review of the application, because I bought the phone out of necessity and not out of novelty. TPNC stenciled that the equipment was bought by phone before the commission’s decision, “said the Vilnius resident.

He also claimed that as soon as the phone broke down, he went to the Vilnius downtown branch on August 24 and told him that the compensation belonged, but that a decision from the commission was needed.

“But my son and I had 26 days. Being in a sanatorium. Me alone, a visually impaired, raising a son with a moderate disability, there is no one to help us. As if to be compensated, but we will not compensate because I did not wait for their decisions I would like a lot of help, because I myself have read other dissatisfactions with that institution, its communication, and the measures it offers to people with disabilities are of poor quality, an approach that must be rejected.

Email them humanely. P. I wrote my situation, asked to review it exceptionally, I really bought the phone not because of novelty or beauty, but out of necessity. I understand that if there was no compensation for the remaining period, and now everything is bureaucratic, wait ten days, ”said the woman.

According to her, if it had not yet been necessary to leave Vilnius, there is a computer for a child and a wired phone for the mother in the house, but now she had to go on the 26th to go to the sanatorium.

“It so happened that my phone” died “in 24 days. You know, I was also looking at the pawnshop, it’s the cheapest: 80 euros.

The money I spent to buy a phone is big for me. I bought a phone in the Tele-2 showroom and received an invoice. invoice, but then the dates could not be changed because another month I tried different options. You know, I was even bothered by the commission’s decision. “

Following a media investigation, the decision was changed.

Delfi contacted both the TPNC and the Ministry of Labor and Social Security (SADM). According to the ministry, she was aware of this situation.

“We sincerely regret the above situation and the unpleasant emotions experienced by the applicants. The Ministry was already aware of this situation and discussed it with the management of the Technical Assistance Center for the Disabled under the Ministry of Social Security and Labor (TPNC) in order to find a solution and help applicants.

The Ministry is aware that the TPNC Compensation Commission reviewed the documents and explanations provided by the applicant and, in accordance with the principles of equity, proportionality and systematization, decided to pay compensation to the applicant for the mobile phone purchased, “he reported. Delfi to the Ministry. .