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According to the EC, the coronavirus pandemic has led to the cancellation of many trips, but even during the crisis, consumer rights remain in place and should not be undermined by national support measures.
In May this year, the EC adopted a check recommendation to help EU countries develop reliable and flexible check systems in the current context, but Lithuania and nine other countries still have national package travel rules that allow Tour operators issue traveler’s checks in lieu of cash compensation for canceled trips. or defer compensation for more than 14 days as established in an EU directive.
Under EU law, passengers have the right to choose whether to recover money or receive compensation in other ways, such as checks.
According to the EC, Lithuania, the Czech Republic, Greece, Italy, Cyprus, Croatia, Poland, Portugal, France and Slovakia have two months to respond and take steps to remedy the deficiencies; otherwise, the EC may decide to send them a reasoned opinion.
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