He explained what to do when the electricity or gas goes out.



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Most of the faults are identified and eliminated by the company Energijos Skirstymo Operatorius (ESO) in a few minutes due to automated solutions, of the mentioned average of 14 thousand. about 8.7 thousand. – 62 percent. – the supply of the population is restored immediately.

However, who should residents turn to to restore lost electricity or gas as soon as possible?

It is often thought that you should contact your electricity or natural gas supplier on these issues, from whom you receive a monthly bill for energy consumption, but in the event of a loss of electricity or gas supply, you should contact your operator of distribution, ESO. .

The company ensures an uninterrupted supply of energy to the population, distributes electricity and natural gas and maintains distribution networks, is responsible for connecting new customers, according to the report.

What to do if the electricity is lost?

In many cases, the fault occurs in the internal network of an individual or apartment building, so before recording the fault, check if the fault is not in the internal network, because the electrical networks maintained by ESO depend on the devices measurement: meters. . Behind them, a customer-owned electrical network begins, which is maintained by the owners themselves.

To make sure the fault is not inside the house, look through the windows to see if there is electricity in the neighbors or if the circuit breakers in the house or staircase have not been turned off. If you have a person in charge of the farm (company that manages the house, energy, president of the house, electrician), you should contact him, because THAT does not eliminate faults in the internal network.

What to do if the electricity is lost?

What to do if the electricity is lost?

© Company photo

After ensuring that the fault has already occurred before electrical entry, i.e. on the ESO grid part, check that it is not marked on the disconnect map in eso.lt/zemelapis. The map provides information on where the power supply is temporarily interrupted. Power outages can be felt in multiple areas due to a single disconnect.

Residents can provide information on planned outages and power outages by email, listing their contacts. by email or instant SMS. Call 1852 to receive personal notifications about planned power outages due to home repairs so you can be sure you will receive the information in a timely and convenient manner.

If you have not received information about the fault and it is not on the map, please record the fault online or by calling the toll-free number 2452.

What to do if the gas supply is cut off?

In the event of an unexpected interruption of the gas supply or the smell of gas, immediately turn off the tap in front of the gas appliance and contact the ESO Gas Emergency Service, who in all cases will assist residents in locating the leak Of gas. We will provide information on whether there is a failure in the natural gas system. The contact is available 24 hours a day at 1804.

Only use the phone in an environment without gas and where there is no smell of gas. Also turn off gas appliances, close shutoff valves in front of gas appliances. Open doors and windows wide and create drafts for ventilation. Also avoid rooms that smell like gas. Do not light an open flame if it burns, put it out. Do not smoke, do not use sources of ignition.

It is strictly forbidden to use the information published by DELFI on other websites, in the media or elsewhere, or to distribute our material in any way without consent, and if consent has been obtained, it is necessary to cite DELFI as the source. .



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