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“We started communicating with our clients from day one. It only took us a while to figure out the extent and location of the breach, so we didn’t want to cause a huge panic. We may not have been able to reach all 111,000 customers at once. accounts, (…) because we are talking about a three-year database, and there the information is different from the current one. “The email has changed for someone, the phone number has changed for someone, maybe someone else has changed their number,” K. Kaikaris told “Žinių radiju” on Monday.
The CityBee director said he understood the frustrations of customers who were immediately informed.
“Overnight, we try to compare the theft information and the current database, it is not a hundred, not a thousand, not ten thousand records, but hundreds of thousands, and it takes time. Finally, 100 percent. so it failed, because it is impossible to accurately compare all customers, identify each one. (…) Some who have not received prior notification e. I understand the frustration, but until then we had not identified a channel through which we could contact him, trying to be as accurate as possible and not inform people whose data had not been stolen, ”said K. Kaikaris.
ELTA recalls that when it became clear that cybercriminals posted around 110,000 According to information from customers of CityBee, which offers car rental services registered in Lithuania, the Lithuanian Criminal Police Office has launched a pre-trial investigation into the data stolen.
Justice Minister Evelina Dobrovolska said at a press conference on Tuesday that the risks arising from leaking some of CityBee’s clients’ personal data are considered small, so victims are not yet offered to change your bank cards or driver’s license.
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