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Going to the food delivery platforms and seeing when the delivery time can be booked can be a shock – everything is booked until Christmas. The fact that the growth in flows is enormous is also noted by traders.
I had to put my sleeves on
Andrius Mikalauskas, director of the electronic store for food and everyday items “Barbora”, 15 minutes He assured that the company is currently operating at maximum capacity. More than 11 thousand cruises take place daily in the three Baltic countries. orders, and their flow is constantly growing.
“Every week in Lithuania alone, Barbora receives 2.5 thousand. New clients.” We had to roll up our sleeves and mobilize all our capacities during the weekend; Before the government made decisions on extending the quarantine, even more people rushed to order food online, “he said.
Sigismund Gedvila / 15min photo / Works with the messenger “Barbora”
The head of Barbora assured that the movement of orders is monitored throughout the day and efforts are being made to further increase the number of outgoing orders.
“So we open up additional free time for customers every day for same-day or next-day delivery.” 15 minutes commented.
Prepared in advance
It is true that A. Mikalauskas pointed out that the company’s available capacity allows to fulfill significantly more orders than during the first quarantine. The company began preparing for this in the fall, opening new collection centers and hiring hundreds of employees.
“Since September, we have been steadily increasing our team; we were preparing for the growth of COVID-19 cases in advance. We hired 700 new people during the fall, so Barbora currently employs about 2.5 times more people than before the pandemic. A team of this size allows us to fulfill many more orders than during the first quarantine, “he said.
Andrius Mikalauskas
According to A. Mikalauskas, currently the shopping cart is larger, it is complemented with items for the festive table and festive home decoration.
“We associate the increase in the shopping cart not only with the holiday period, but also with the increase in demand for the service. For our part, we urge residents to order products for a longer period of time at the same time, plan weekly purchases and order the entire basket immediately, ”he advised.
Order growth: 300 percent.
Tadas Norušaitis, Director of the Last Mile Delivery Company 15 minutes He said the situation with them is different from other traders because of a completely different pattern. Company operations are built on a sharing economy, and resources are constantly changing as people who want to earn more are employed.
“We always have windows for same day delivery,” he said.
Žygimantas Gedvila / 15min photo / website “Last mile”
According to T. Norušaitis, the “planned” hours are already reserved until Christmas. However, 30-40% all delivery times occur the same day.
“The growth during the second quarantine is around 300 percent. People are isolated and the number is inhuman, huge.” 15 minutes he said.
Also, it is noticeable that the size of the shopping cart has changed. In the last mile, it doubled from about € 30 to € 60.
“Apparently, people see that the order will have to wait or it will be in a few days, or if you have a window today, try to make the most of it. The structure of the car has been duplicated. Non-perishable holiday products now dominate. “We are returning to what it was during the first quarantine,” said the interlocutor.
According to T. Norušaitis, the number of people who want to earn extra money by delivering food to their homes will definitely appear before the holidays and their number should increase.
“But we are looking at the situation, it needs to be very level, because those numbers are falling long after the quarantine,” he said.
Photo from 123RF.com/Food Delivery
T. Norušaitis said that generally during the festive period, the turnover of companies in the goods delivery sector increases by about 30 percent. However, quarantine can increase your chances of earning income.
“We hope that the purchase will last until mid-January, and then it will depend on the decisions of the state,” explained the head of the company.
Double the number of orders
Rimi Lietuva e. Vaidas Lukoševičius, director of commercial format, also confirmed that the number of orders in the e-commerce store is now more than double than in November.
“The shopping cart has increased by approximately 20% compared to the standard with current customer orders.” 15 minutes commented.
Valdo Kopūstas / 15min photo / Delivery of goods “Rimi”
According to V. Lukoševičius, currently, after buying from Rimi.lt and choosing home delivery, it will be necessary to wait 3-4 days. Goods can be received more quickly by those buyers who choose to pick them up at designated points, furnished shops, or by car on Rimi Drive.
“Of course, as long as we see that we have the opportunity to open additional free windows for buyers, so do we. Consequently, there may be an opportunity for faster ordering,” he said.
Valdo Kopūstas / 15min photo / Delivery of goods “Rimi”
According to V. Lukoševičius, like Barbora, Rimi began to prepare for increased flows of buyers in the autumn.
“We have hired even more employees, both for couriers and for collectors, we have expanded our car fleet, we are cooperating with partners who provide transport rental services. With the opening of more collection points in late autumn, we have expanded by one hours the opening hours of the same and the collection points that operate in the stores, until 10 pm Thus, before the holidays, the collection of goods is carried out not only during the day, but also at night “, explained.
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