“Why can’t I request support money over the phone?”

Born in 1961, who sent his children to Seoul and lives alone in a small town in Gyeongnam, he had to fight on the phone to apply for government emergency disaster aid on the 11th. He knew that a head of household whose year Birth ends in 1 and 6 you can apply, but it was because they were not ready to apply online without the help of your children.

Mr. A called the card company’s customer service center as usual, but he was rarely online this day. After making several calls and waiting, I asked the online agent, “I want to apply for disaster aid,” but the only response that came back was “I can’t help.” Mr. A said, “I told you Corona was back in fashion, but I am concerned that I should go to a bank with a lot of people.”

It is the same for children. Born in 1961, Mr. B sends his wife and children to Seoul and lives alone on Jeju Island. He also knew that it was possible to apply for disaster aid last Monday, but he gave up from the start. This is because computers and smartphones feel difficult to operate. B’s daughter said, “I told you to stop wearing a mask a week later, so I asked you to put on a mask and leave.”

On day 13, the third day of applying for a disaster relief fund through the card company’s home page and mobile app, the online community was followed by ‘a review of the disaster relief fund.’ People who managed to apply for a disaster relief fund using a computer or mobile phone for two days immediately after the start of the program quickly shared their stories. However, the elderly and the elderly, who are separated from their independent children, await the reception of community centers and bank stores on the 18th on the news of a flood of disaster aid funds. As the risk of new corona infections has risen again, the most vulnerable to digital and infectious diseases have been found in community centers and bank stores. A plural card company official said: “The card company’s preference for ARS call centers and windows for seniors and seniors is known to everyone.”