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| ▲ Yongin, Gyeonggi-do, won the grand prize in the basic category of local government at the 13th Korea Social Media Awards held at the International Conference Hall of the Korea Press Center in Jung-gu, Seoul on the day eleven. | |
| Ⓒ Yongin City |
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Yongin, Gyeonggi-do, won the grand prize in the basic category of local government at the 13th Korea Social Media Awards held in the International Conference Hall of the Korea Press Center in Jung-gu, Seoul on the day eleven.
Organized by the Korea Internet Communication Association and sponsored by the Ministry of Science and ICT, this event assesses the use of social networks such as the Internet and the social communication index of public institutions and companies and gives awards to excellent institutions.
Yongin City received the grand prize for two years in a row after last year, receiving equally good scores in general fields such as communication index, content competitiveness index, and operability evaluation.
In particular, it received high marks for using various content, including social characters, to actively communicate with citizens, and for quickly providing the status of confirmed cases through blogs and SNS channels to help citizens respond to the crisis of Crown 19.
Additionally, he received rave reviews for providing various information such as ‘wearing and discarding the correct mask’ and ‘implementing social distancing’ to help citizens prevent Corona 19.
Previously, Mayor Baek Gun-gi, Mayor of Yongin, has quickly shared the city’s response to Corona 19 more than 40 times through conversations with Facebook citizens every Tuesday since February, when the Corona 19 crisis began.
At this meeting, we are trying to alleviate citizen anxiety about the Corona 19 crisis by immediately responding to citizen questions in the comments.
Yongin City operates a ‘Soekcheok SNS Complaint Counter’ throughout the year that solves citizen’s annoyances through Facebook messages and one-on-one conversations with Kakao Plus friends.
This year, it responded to 5,927 civil complaints, and Mayor Baek went directly to the field to check on any issues and carefully examine whether or not to improve them.
Yongin Mayor Baek Gun-ki said: “As the advancement of information and communication technology has increased the influence of social media, it is emerging as an alternative to non-face-to-face communication with citizens. in the post-crown era. ” “We will carry out a policy of friendship that we have.”
