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| ▲ On the morning of the 19, the courier worker’s countermeasures committee is holding a press conference in front of the Hanjin Courier headquarters in Jung-gu, Seoul, about Kim Amugae, who recently died at his home after completing the overnight delivery. | |
| Ⓒ Lee Hee-hoon |
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On the 26th, after CJ Logistics on the 22nd, Hanjin and Lotte Global Logistics announced an apology for overworked parcel workers and measures to prevent a recurrence.
As shipments increased due to the Corona 19 crisis, eight workers died of overwork in the first half of this year alone. In July, the “Courier Workers Division Countermeasures Committee” (the countermeasures committee hereafter) was formed, involving 67 organizations across the country, including unions and civic groups. The countermeasures committee has warned of the situation in September-November, when the volume of parcel orders is congested with the increase in shipments due to Corona 19 from the beginning, and has urged to prepare measures. However, time passed without much progress and the existing concerns came true in October. Finally, during the month of October, four courier drivers became famous again, and only then was the announcement of the courier companies.
① CJ Logistics apologized for the successive deaths “We present 4,000 courier classification personnel” http://omn.kr/1pwh1
② CEO of Rosen Courier on the death of the courier driver “There is no way to stop feeling sorry” http://omn.kr/1pzcm
“I have been attending memorial meetings since October. What I really cried is the fact that I could have stopped him. I still think that the union, the members of our union, could have prevented their deaths if they tried harder.”
Lee Kwang-woo, a Yesan Hongseong member of CJ Logistics, first expressed his regret when asked how he felt about the courier company’s announcement.
Feedback from classification staff is welcome, the expression ‘step by step’ is regrettable.
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| ▲ CJ Logistics CEO Park Geun-hee bows his head as he announces measures to improve the work environment in connection with the death of a courier worker at the Taepyeong-ro building in Jung-gu, Seoul, on the afternoon of 22 From the right, Park Geun-hee, CEO of CJ Logistics, Jung Tae-young, director of CJ Logistics parcel department, Choi Woo-seok, director of CJ Logistics parcel division, and Kwang-seop Han , director of the communications department of CJ Logistics. | |
| Ⓒ Lee Hee-hoon |
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“Regardless, I welcome the announcement that CJ Logistics will put 4,000 people into the qualifying workforce. However, the vague expression of ‘step by step’ and the ‘recommendation’ to subscribe to industrial accident insurance are some of those that can be observed. Immediately, the overwork continues. There is, but it is unfortunate to think about the situation that there may be another situation to put ‘step by step’ from November onwards. “
Lee Kwang-woo stressed that signing up for industrial accident insurance is not a matter that should be “recommended” to an agency by a courier. It is true that management is mandatory to register all workers as a general company, but I was concerned that there would be conversations saying that the company would only pay 50% of the insurance premiums and the rest to the agency, saying ‘recommendation’. This is because there is a high possibility that the agency will eventually pass the load back to the courier.
Jeon Joo-an, a member of CJ Logistics Gwangju, said that while talking to his colleagues in the field, he heard a lot about the news of the recent overwork and said, ‘I may be next.’ The situation on the scene is so bad that people say, “If I can’t see myself tomorrow, I think I’m overworked.”
“In autumn, the plots get heavier. The number of plots increases, but large plots such as rice and fruit increase. The intensity of the work increases, and takes longer as much as heavy. I feel the stress in my body and the accumulation of fatigue. This condition lasts from Chuseok until the Lunar New Year. Because the weather is cold, I have a lot of stress on my knees and waist. “
Jeon Joo-an also positively appraised the company’s announcement that it would employ sorting staff.
“In fact, the union and the countermeasures committee have been requesting separate personnel for sorting, which is actually unpaid labor. In the early days of the parcel delivery industry, sorting was not a chore that time consuming, but as the volume increased, the commission Instead of receiving delivery work, sorting work took longer and 5 to 7 hours a day, so the announcement that HR for classification work is very significant.
Because the union worked so hard, I think it was possible to make such an announcement. Civil society and the media also responded. Previously, even if a courier died from overwork, it was not known, but in many cases it was treated as a simple death, but with the creation of the Committee for Overwork Death Countermeasures, it was well known and also highlighted its gravity. That’s because the country’s largest courier company apologized and announced countermeasures, and other companies followed suit. Of course, there is an ambiguous expression that says that the staffing is “staggered” so the union must keep an eye on it. “
However, he was concerned that there was no clear expression that management would bear the cost of the sorting work. This is because parcel drivers are specially hired workers who are not protected by labor law under the status of “sole proprietorship”, so there is the possibility that they bear the cost of the new sorting workforce. supplies. Jeon Joo-an added that Hanjin Courier, who officially announced that the company would cover 100% of the sorting cost, was slightly better.
It is necessary to form a ‘joint public-private committee’ in which the workers, the government and the postal service participate.
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| ▲ On the 21st, courier operators are sorting packages at the package sorting workshop at the terminal of the Gangnam 2 branch of CJ Logistics in Seocho-gu, Seoul. | |
| Ⓒ National Foundation for Business Promotion |
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In the ‘Comprehensive Measures for Delivery Workers’ announced by CJ Logistics this time, Mr. Lee Kwang-Woo responded to the phrase’ I will calculate the appropriate amount of delivery that a healthy young man can digest in one day, and I will not change for work beyond this. ‘ He expressed doubts.
“It is questionable whether it is objectively and statistically measurable that ‘the right amount that a healthy young man can digest in a day’ is not solved, but the problem of completely excluding unpaid workers from the classification, which is a problem priority right now. If so, there is a problem that it could cause a drop in wages right away. To discuss the correct amount, I think you have to start with the correct rate. “
As you said, since the inception of the courier industry, the delivery fee per transaction to courier drivers has continued to decline. Businesses are making huge profits, and now we must consider the reality that the fees paid to the workers who contribute the most to those profits are gradually decreasing.
He added: “The ‘joint public-private committee’, which has been demanded by the Overworked Workers Countermeasures Committee and the National Messaging Coalition, should be resolved through ongoing dialogue.”
Jeon Joo-an also stressed the need to form a ‘joint public-private committee’.
“Courier workers, government-related agencies and courier companies must participate on an equal footing, and through dialogue and discussions, we must prepare and implement effective measures, not one-off announcements. I believe a solution will come out when the stakeholders come together. Also, if the Live Logistics Service Act, which is currently pending in the National Assembly (also known as the Parcel Delivery Act), is passed, the situation will improve. “
Lee Kwang-woo stressed that this announcement and the countermeasures will not end the three companies, including Korea Express, but that all other companies must respond.
“I don’t think all problems can be solved simply by putting in sorting manpower. I think that’s the starting point. While working as a union, I visited not only the CJ Logistics branches where I work, but also various courier companies. When I go see it all, tidy it up for hours, put a portable tent on the gravel floor, stack things on it, and avoid the rain.
The change in the welfare environment in the field, which basically should be done, is also an urgent matter. Working hours need to be shortened to avoid overwork, but to reduce work intensity, we also need on-site well-being. After sorting for 5 hours and 7 hours in such an environment, will you have the power to deliver? Of course, it is said that classification personnel are now being brought in, but if the environment is left as is, those who have recently been put into classification work will return to work in that environment. That should not be left unattended either.
That is why my members and I work as a union. Not just me, but making sure none of the workers on this land are left out of the way is ultimately the path we all must follow. No one can work in an inhumane environment with unfair treatment. “
