[사회]From cardiac quarantine to food delivery … a self-help day for officials

[앵커]

Officials who manage people who self-quarantine regularly check to see if their health is okay and if they have not deviated.

It is also an important task to read carefully and protect the minds of those who are anxious and frustrated.

Reporter Jung Hyun-woo followed the day of a public official who sometimes serves as the hands and feet of prisoners.

[기자]

An accommodation in Mapo-gu, Seoul, where some foreign immigrants remain in isolation for two weeks.

Officers from the ward office knock on the door.

[마포구청 자가격리관리팀 직원 : 계세요? (네, 누구세요?) 마포구청에서 나왔습니다.]

Even today, it was not controlled without fail.

[마포구청 자가격리관리팀 직원 : 집에 계신 것 확인되셨고, 하루에 두 번 자가격리 앱에 진단체크 하시고요. (제가 미국 시간대에 맞춰서 일해서….)]

Currently, there are more than 700 self-quarantines in Mapo-gu.

There are around 300 civil servants managing them with the location tracking app, but only 3 people have a dedicated management team conducting field investigations.

Since it is difficult to find them all, we review the cases in which there is a suspicion of exit.

[마포구청 자가격리관리팀 직원 : 혹시 박○○님 맞으세요? 마스크만 착용 부탁드립니다. (아 네. 잠시만요)]

Whenever a case of abandonment of the quarantine site is detected, the person who has been confirmed will be struck.

[김민준 / 마포구청 자가격리 관리팀 직원 : 마포구에선 11건에서 12건 고발조치가 이뤄졌고요. 저희도 항상 위험에 노출돼 있긴 하지만, 자가격리자 분들도 시민이고….]

It’s not just about checking your health twice a day with the app and managing the loss.

It is basic to guide you on how to quarantine yourself, and on behalf of the elderly who do not know how to order online or foreigners who are not good at Korean, sometimes we give you the necessary items two or three times a week.

[김민준 / 마포구청 자가격리관리팀 주무관 : (이제 다 사신 건가요?) 빵 같은 것도 사야 하고, 샐러드도 필요하시다고 해서 더 사가야 합니다.]

I don’t forget to tell them to keep food in the fridge if it goes bad.

[마포구청 자가격리 관리팀 직원 : 냉장고에 넣어두시고 오래는 못 드실 거고요. 과일이랑 반찬들 최대한 샀어요. (아이고, 고마워. 고생하셨어요.)]

When the isolated person is struggling with feeling frustrated and depressed, it is also their job to calm the mind.

[마포구청 공무원 : 자가격리가 끝나시는 날에 (쓰레기를) 현관문 앞쪽에 내놓으시면 저희가 따로 수거하고 있습니다. 너무 답답하시고 그래도 걱정하지 마시고 그런 상황에서 필요한 게 있으시면….]

At one point, the spread has increased and the number of self-isolators has increased to 1,700.

I’m tired of the heavy workload, but it feels gratifying when I see that the citizens I’ve been managing are pulled out of quarantine in good shape.

[안종민 / 마포구청 홍보팀 주무관 : (자가격리가) 잘 끝나서 고맙다는 문자를 보내주시거나 잘 마무리됐다고 하시면 뿌듯한 마음이 들기도 하고….]

There is one thing I want to say to people in quarantine, a dedicated management team that is always concerned about quarantines.

[김민준 / 마포구청 자가격리 관리팀 주무관 : 밖에 안 나가시고 지켜주시는 것만으로도 보람을 느끼고…. 항상 뭔가를 알 수 있게끔 전화라도 주셨으면 좋겠습니다.]

YTN Jeong Hyun-woo[[email protected]]is.

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