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Monday’s indescribable fiasco with the collapse of Webex and e-learning on the air in the country’s secondary schools and high schools after only two hours of teaching, mobilized the government’s communication reflexes (after strong criticism from the opposition).
So what did the government say through a leak? That Cisco is solely responsible for the fiasco, the company that designed and provided the Webex service, and whose server “went down”, creating problems mainly in Greece and Germany.
As a working (and unique) case, we will accept the government version. Well, the Cisco server has crashed, it can happen to even the best families. What is foreseen in this case in the contract signed by the Greek government with Cisco for the donation of the latter (which was widely publicized by the Ministry of Education).
Under normal circumstances, and according to what is called in the language of the market Planning for business continuity, Cisco had to have a plan b in case for some reason there was a problem with Plan A. The Greek government’s contract with the company obviously (should) have foreseen such conditions and circumstances.
But here is a serious problem that News24 / 7 has highlighted a number of reports that have NEVER been refuted by the Ministry of Education. So we ask again: Has a free contract that Cisco made with the Greek public been signed, as stipulated by law? And if so, what does it provide for business continuity planning?
We have pointed out many times and we point out again that the contract that the Greek government “binds” with Cisco has been requested by both the opposition parties and the Personal Data Protection Authority. The Ministry and Niki Kerameos responded with … a deafening silence. Howling voice …
The contract was even requested by the Greek Parliament! Again, there is no answer. Independent authority, parliament, parties, nobody respected the Ministry. It still does not do what the law requires. Give the contract to the public. Is there something you are afraid of, after all, and don’t do?
As long as the ministry does not notify the contract (if it exists of course), we can assume anything. What to say, the Greek State has not taken measures requiring the company to have active and effective support in case of any problem.
The government also claims that the Panhellenic Schools Network is functioning normally. No objection. But is that enough? And besides, are you absolutely sure of that in Maroussi? Because on Monday morning there were very few teachers who stated that they face a problem of accessibility to the Ministry’s platforms, despite the contrary statements in the advertisements.
And one last thing (and beyond the problems that have arisen for many months with compliance with personal data legislation, a topic that is completely on the air after the Authority’s opinion on September 7): Webex is a form of video conferencing they tend to prefer. companies. After all, do you have the “capacity” to offer simultaneous distance learning to hundreds of thousands of subjects instead of just a few dozen?
We repeat: The issues will be resolved or are expected to be resolved when we read the Cisco-Greek State contract. Here’s Rhodes, here’s the jump. Mrs. Kerameos, please make the contract public.
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