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We will experience Christmas markets differently this year, thanks to the coronavirus pandemic and measures to reduce the outbreak of cases.
The suspension of the retail trade operation is maintained for the holiday period, except for the receipt of the merchandise only per click outside of tomorrow, Sunday, December 13, to Thursday, January 7, due to overload of the couriers.
In other words, the retail sale will be allowed through a pre-purchase and receiving process from outside the store.
So we will buy at Christmas
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The order will be made by e-shop or by phone, and payment will be made electronically or by POS, outside the store. The order will be received by a person at a specified time and with an electronic receipt.
The queue outside the stores will only allow up to 9 people and the distance between customers must be at least 2 meters.
In a company that is, in control, within it with a client, an administrative fine will be imposed – from 2,000 to 50,000 euros depending on the m2. – and at the same time a suspension of operation of 15 to 90 days will be imposed.
The click away service will only be allowed to businesses that have access to the street, therefore not to closed shopping centers and businesses that are located in large buildings, and they must have, if requested by the auditing teams, a detailed list of the traditions of the day.
It is observed that the companies that will operate with the click away means that they remain closed by state order and will normally receive all the benefits and protection measures.
Supermarket
Supermarkets will optionally be open this Sunday, while companies will also be able to operate with the click away system.
As the Minister of Development and Investment, Adonis Georgiadis, said yesterday, answering a relevant question: “Once the click away service is started in all the other stores, they will also be launched in supermarkets.”
Wholesale
Especially for the wholesale trade operation, because there were complaints of irregular operation, it was decided that the physical presence in these stores will be allowed only for professionals related to construction activities, while the rest of the professionals will make their purchases using the method click. far.
Hairdressers and bookstores
As of Monday, December 14, 2020, the hairdressers – barbershops and bookstores will be open, with the possibility of extended hours from 7 to 22 hours.
Attendance at hairdressers will be carried out only by appointment, in order to avoid any possibility of programming, but also with strict compliance with health protocols.
It is observed that Not allowed the provision of manicure, pedicure service.
The bookstores, 1784 in total, will operate with a maximum of 4 customers in stores of up to 100 m2. or 1 client per 15 m2. for stores of more than 100 square meters. In addition to hairdressers and barbers, KTEO will also operate from services.
Briefly what applies to clicking
- Opening hours (optional) from 7 am to 9 pm
- Optional operation of shops, Sundays 13-20 and 27 December.
- The goods are required to have been previously purchased (electronically or by phone)
- The company registers the order and sends the customer, either an invoice or a message, which will contain the following information: a) Name – Address – NIF – Time of receipt.
- Payment only electronically and via POS.
- The collection is made from the entrance of the store and only by one person.
- It is forbidden to enter the store.
- To go to the store, the customer must send an SMS to 13033 with option 2 “Go to a store” or with the movement certificate form or with a handwritten movement certificate, plus the supplier’s pre-purchase receipt.
- Up to 9 people can be outside the tent, with a distance of 2 meters between them.
- It is not allowed to operate the stores in closed shopping centers and since they operate with agreements – cooperation, all retail stores, type “shop-in-a-shop”.
Details on how the remote click will work
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Traders reactions
The government’s decision to operate retail only through the click away method caused reactions in the commercial world.
For the vast majority of commercial companies, which do not have an online store, holiday invoicing is permanently and irreversibly lost, according to the assessment of the Hellenic Confederation of Commerce and Entrepreneurship and “no compensation will be made for telephone orders, since nobody pays if they don’t see what they’re buying. “
The president of the Athens Chamber of Commerce, Stavros Kafounis, qualifies the measure as “complementary that cannot replace the complete functioning of the market” and estimates that only “10% of companies will be able to implement the measure”, while estimating which is inapplicable for thousands of neighborhood stores.
The president of the Athens Chamber of Commerce, Ioannis Chatzitheodosiou, agrees with this assessment and asks the government to “protect those companies that will not be able to operate under this system.”
Along the same lines, GSEVEE states that only large commercial companies and a small percentage of small commercial companies have an electronic store, as a result of which all the sales volume of the festive season is concentrated and leads to the funds of the large retail companies. while “the survival of thousands of small and medium commercial enterprises is left to their own devices, without the announcement of any substantial measure of support from the government.”
ESEE, as underlined in a statement by its president George Karanikas, estimates that, “an unequal two-speed market is being created, whose operation is clearly not complying with the rules of fair competition: on the one hand, thousands are closed, for two months consecutive, mainly small and medium-sized neighborhood stores, whose owners face an immediate survival problem and their jobs are “in the air.” On the other side are the powerful few of the trade, who are facilitated by the click away to attend to customers that courier companies cannot reach on time, as well as even the latest generation e-shops they have, “fell” precisely because of the increased volume of orders they accept. “
For his part, the president of the Central Union of Chambers and EVEA Konstantinos Michalos pointed out that, since the continuation of the confinement cannot be avoided, the government is called upon to protect the affected companies.
In this context, he continues, it must move with dynamism and leadership, so that both at the Greek and European level the so-called debt forgiveness is decided, thus allowing the States to cancel the debts with the State related to the companies affected by the coronavirus.
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