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Nikos Hardalias presented the 190 trackers who daily start an unstoppable race and a continuous race to avoid tracing the contacts of cases as soon as possible, before the virus spreads, during the standard briefing at the Ministry of Health on Monday.
“Tracking is the walls we build to protect the health system,” said Nikos Hardalias, detailing the work of the trackers of the General Secretariat for Civil Protection.
They are 190 excellent executives who work very hard, with great responsibility every day and the result of their work and the tools they use are what make the difference and are a very good example throughout Europe.
It is no coincidence that Mr. Hardals refers to this newly formed House that daily fights a very hard fight against the coronavirus. Informing those who are horny, tracing their contacts. And certainly the Undersecretary of Civil Protection is proud.
What does a tracker do on his turn?
What are these 190 “trackers” doing is the question. As the spokesperson for the General Secretariat for Civil Protection, Spyros Georgiou, pointed out in in.gr, the tracking service of the General Secretariat for Civil Protection is divided into two groups.
- A team undertakes to track the cases of positive incidents in Greece.
- The second group deals with tourists who come to our country from the land and sea borders.
The shift basically starts at 6 in the afternoon where the EODY list comes with the positive daily cases (that is, those that are announced daily).
Beyond that, incidents are shared equally among trackers who come into contact with cases to inform them about the process they need to follow, get to know their close contacts (who will then need to report as well), and to answer any questions they may have. .
Each shift has about 60 people, while the last case call is made at 11-12 at night.
The rest of the employees are assigned to the registry or issue certificates for positive case work. 
Thus, trackers will call practically all the positive cases that will be announced in one day, but also their close contacts, which on average are about five.
This is a difficult process, if one takes into account that now confirmed diagnoses in our country exceed 1,000 a day.
As Mr. Hardalias pointed out, the level of follow-up in our country is excellent since 92.3% of the cases and contacts are meticulously tracked and even without a clear indication, the assumptions of our algorithms are often horizontal and leave no room for large leaks. in relation to the volume of isolated or closed structures.
What happened when we had a “black” registry of cases in the country?
Of course, the hardest day for the 190 trackers was the day our country set a black record for diagnoses with 3,316 diagnoses.
“Even on the day we had the record number of cases with more than 3,000 cases, our 190 trackers were cashed on equal terms for about 18 cases each, which they completed in 10 to 14 hours and even within the first 24 hours”, Hardals said.
That day, essentially, 190 people had to conduct a mini interview with 3,316 people.
Trackers who follow the EODY protocol will ask when they had symptoms, what close contacts they had, and then inform them of the days they should be quarantined, but also when they should repeat the test. what to do if they have severe symptoms.
As Mr. Georgiou underlined in in.gr, the tracker training is done by EODY and lasts around 1-2 days. 
Trackers “come” from five services. From the Fire Department, the Coast Guard, EODY and the Ministry of Health, while in a few days Civil Protection will host another 190 employees who will be trained on this subject.
The pride of Civil Protection in action
All of these workers together are one of the pillars of the pandemic, since they not only inform those diagnosed with coronavirus, but do everything in their power to prevent positive cases from spreading the deadly virus around them.
They are the people who undertake to reassure the old woman who never thought she would get a coronavirus, to speak in a strict tone to someone who thinks it is not something serious and to explain to her as many times as necessary the procedure that cases should follow since then . it is unprecedented.
The 190 trackers are the “pride” of Civil Protection and those of whom Nikos Hardalias was proud today.
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