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The Hellenic Banking Association is sounding the alarm for consumers, informing them about fraud involving phone calls for alleged computer failures.
As stated in its announcement, “EET informs the commercial public about a new typology of fraud that has occurred and is carried out by the method of repairing an alleged computer failure or providing technical support services (” technical support scams “). The perpetrators call, usually from abroad, unsuspecting citizens and pose as technicians from a large IT company. In fact, the phone conversation takes place several times in English. Under the pretext that their computer and / or mobile device they are “infected” with malware, request to install remote access software, supposedly to repair – fix the problem].
These applications, once installed, allow perpetrators to have full control over the electronic devices of unsuspecting citizens, who are then tricked into “giving” them their personal electronic banking passwords (username, password, etc.). etc.), as well as the unique codes they receive by SMS (SMS One-Time-Password / OTP). The perpetrators then transfer money from the accounts (electronic banking) of their victims to bank accounts controlled by themselves or their accomplices.
As the perpetrators use the actual data that they have stolen from citizens, the banks are not aware that their e-banking customer has been the victim of such fraud and they themselves cannot take adequate measures to prevent and prevent such malicious actions. For this reason, they inform the business public, as the awareness and cooperation of all stakeholders is the best way to prevent and deter wire fraud, especially at a time when the use of electronic services has increased significantly throughout the world due to the pandemic crisis. . Potential perpetrators are trying to take advantage of this situation and you must prevent them by preventing it.
Helpful tips
- If someone calls you from an unknown number, especially from abroad and claims to be from any IT company, without declaring any damage to your computer, end the call.
- Never install remote management software suggested by strangers.
- Do not reveal to third parties your electronic banking passwords, disposable passwords that you receive by SMS, as well as your personal and financial information.
- If you have been the victim of this type of fraud and have found transactions that do not have your approval, notify your bank immediately.
Source: skai.gr
