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In addition to physical distance, specific personal protection measures and cleaning and disinfection protocols should be considered.
the Guidelines for resumption of tourism publishes the Commission. The European Commission is trying to provide specific and simplified examples to tourist workers and future travelers.
According to them, for a tourist activity to reopen, the effects of Covid-19 should have been reduced to low levels. According to the Commission’s recommendations, reopen the accommodation services and HotelsIt is important that visitors and employees follow “as much as possible” the measures to prevent infection and transmission of the virus. At the same time, there must be ongoing coordination between local and national public health authorities and accommodation providers to ensure that the latest rules and regulations are implemented and monitored in a given geographic area.
Commission: These are the final guidelines to restart tourism
Commission: These are the final guidelines to restart tourism
In case of infection
The facility must have a ready plan with actions in case of infection, which will cover the period from the decision to reopen to 14 days after the departure of the visitors. In accordance with the Commission’s recommendation, a special action plan detailing the role and responsibilities of staff should be presented to all employees.
At the same time, the Commission emphasizes that staff working in tourism facilities must be trained and aware of the symptoms of Covid-19 and informed of basic measures for infection prevention and control (IPC). “Staff should be trained in the IPC measures and actions to be taken in the event that visitors exhibit symptoms consistent with Covid-19 or present their own symptoms,” the Commission said in a statement.
Continuing, the European Commission also said that steps should be taken to reduce the presence of staff at the facility, such as working from home for all staff performing tasks that may be compatible with teleworking. “Measures must be taken to reduce the amount of physical contact and the time of physical contact between people within the hotel, including changes in work, changes in meal times, telephone use and electronic means of communication” .
Measures to inform guests in hotels.
With regard to the information that visitors will have, the Commission emphasizes that they must receive all the necessary information in an accessible way, including through digital means, before arrival and at the place of accommodation, regarding all current instructions from local authorities. public health, as well as specific measures that have come into effect and affect your arrival, stay and departure.
Guests must also be notified by a specific label before entering the signs and symptoms of COVID-19, so they know what to do if they experience symptoms during their stay or within 14 days of departure. . The foundation could also provide brochures with this information.
Accommodations should also ensure that visitor contact details are available if needed to locate contacts.
Measurements for physical distances and hygiene.
The Commission’s plan continues with the measures for the distances to be observed and the hygiene rules. In particular, the Commission recommends that the facility implement measures to ensure that physical distance is maintained in public areas where visitors are likely to gather for long periods of time (i.e. more than 15 minutes), such as determining the maximum number of visitors allowed. in each common facility (for example, restaurants, cafes, bars, lobbies). Consideration should be given to the allocation of time in digital reservations for meals or visits to swimming pools or gyms.
When physical distance cannot be fully maintained, alternative measures should be considered to protect visitors and employees, such as the use of glass or plastic tablets, the use of a mask, etc.
Firstly, a distance of 1.5 to 2 meters should be applied to the common areas of the entire facility (except for people traveling together and sharing rooms), which is complemented by other measures (for example, mask), where this is not possible. .
For outdoor areas (beaches, pools, cafes, bars, restaurants, etc.), and outdoor deliveries, special arrangements must be made to allow for physical distance and the application of special hygiene measures. Indoors, such as spas and swimming pools, they must also follow strict hygiene measures. Each facility must be carefully considered (eg, Nurseries). Larger-scale events, eg Concerts should be postponed. Special arrangements must also be made for transportation services provided by the institution.
In addition to physical distance, specific personal protection measures and cleaning and disinfection protocols must be taken into account, communicated to staff and visitors, and implemented. These measures include:
Respiratory label: Visitors and staff members must strictly communicate and follow the strict respiratory label (coughing or sneezing on tissue paper or elbow flexion). Institutions must ensure the availability of paper and containers.
Hand hygiene: Hand hygiene is a basic control measure and should be communicated to visitors and employees via information infographics in key areas / facilities (eg, at the entrance, in the bathrooms, at the checkout, etc.) . Stores must ensure easy access to soapy handwashing facilities, disposable paper towels or automatic dryers for drying and alcohol-based washing solutions.
Wearing a face mask: The use of a face mask by staff and visitors should only be considered as a supplemental measure and not a replacement for basic precautions. Proper use of a face mask is important and should be communicated to guests and staff.
Aeration: It is recommended to increase the number of air exchanges per hour and provide as much outside air as possible, either by natural or mechanical ventilation, depending on the installation. It is recommended to increase the ventilation of the room for at least one hour after the departure of the guests.
Cleaning and disinfection: The key is to clean the surfaces that are touched as often as possible (at least daily and, if possible, more frequently). Examples of these surfaces are door knobs and handles, chairs and armrests, table tops, light switches, water taps, elevator buttons, bar counters, etc. Staff must be informed and carry out the cleaning process after departure, as well as those related to cleaning processing, waste management, washing machine and personal hygiene equipment after cleaning.
What will happen to a possible infection?
Finally, the Commission also refers to the case of possible infections between visitors or staff. He said that in case of suspicion of a COVID-19 case among visitors or staff members during work, the action plan drawn up by the facility should be implemented and the relevant instructions should be followed by ECDC and national and local health authorities. in terms of:
- The isolation and distance measures that will be applied to the potentially infected person.
- The procedure, in accordance with national legislation, to inform medical services in order to provide medical advice, tests or possible relocation to a medical center.
- The process, according to national legislation, to inform local public health authorities and possible contact detection activities.
- The necessary cleaning and disinfection procedures to be performed.
- The cooperation and information necessary for colleagues or staff members who may have been in contact with the incident at the center 2 days before and 14 days after the onset of symptoms.
