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This is detailed by a good number of Bancolombia clients on Twitter and other networks, where it is a trend this afternoon.
Pulzo did the exercise of entering the application, but loading delays are evident. In addition, when a client enters username and password, a message appears that says: “At this moment the system is not available. We are working to provide you with a solution ”. (See also: (good) job offers at Bancolombia).
This screenshot shows the error in the bank’s platform:
Bancolombia spoke on its Twitter account after 5 pm and acknowledged that it does present an intermittence that does not allow it to function normally.
“Hello! It is a pleasure to greet you by this means. We were presenting intermittence with the APP Bancolombia A La Mano, try again. Any questions you tell us. Greetings ”, published the bank in that social network.
Hello! It is a pleasure to greet you by this means. We were presenting intermittence with the APP Bancolombia A La Mano, try again. Any questions you can tell us. Greetings. Alvaro.
– Bancolombia (@Bancolombia) September 30, 2020
Pulzo tried to contact the entity to learn more details about the failures, but no reply was possible.
Most users ask the bank to fix their application problems as soon as possible, among other things, because it is one of the most widely used channels for making virtual transactions in times of pandemic.
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