Complaints for failures of Win Sports online in the Santa Fe VS América final of Liga BetPlay 2020 (COLOMBIAN FOOTBALL, Canal Premium del FPC, Win Sports +, Dimayor, SIC)



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Just as many people did not buy the Win Sports + channel and are reluctant to overpay for this product, others decided to only pay for FPC matches, for specific matches or only for their teams’ matches. And precisely many users of the Win Sports online signal in the Santa Fe VS America final failed and could not follow the definition of the 2020 BetPlay League normally.

From sports journalists, through fans of the 2 teams in contention and even fans of other teams who wanted to follow the game that was played in El Campin. Many ended up complaining in networks because there was a failure and they could not access to watch the game via the web, despite having paid for the service.


Images: Win Sports online failure in the Santa Fe VS América final generates many complaints and claims

The failures were diverse, at first it took time to load, then those who entered the portal of the Colombian sports channel did not find any game available to watch and later the users began to fail and were not registered in the data.


And after the failures and claims of Win Sports online in the Santa Fe VS America final, many began to report the issue with the Superintendency of Industry and Commerce (SIC) and some measure could be given since the users were not met for this service. But given the number of publications, came the explanations of the Win Sports Online Twitter account:

“We are working to give a solution to all our users. For complaints about the service please write to us at [email protected]”

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