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Throughout Sunday, May 10, Rappi was a trend for his lousy service. The request was so high that the servers collapsed
Throughout Sunday, May 10, Mother’s Day, there was a trend of Twitter in Colombia Rappi, all due to the bad service the application was providing. Many users complained about the slow service and that entire families were waiting for the ordered lunch to arrive at the favorite restaurant or gifts for moms. The reason for the poor service was that due to the volume of orders, the operation exploded, the systems fell.
At one point in the day they presented more than 4 million users entering the application, a record figure that caused the application servers that operate on Amazon to fall and it was not possible to control orders. Rappi, which has been operating in Colombia since 2018, had to post messages indicating that they could not receive more orders due to high demand. At the moment, he is doing an evaluation in order to be more clear about the causes and avoid similar situations in the future.
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