[ad_1]
After President Iván Duque flatly denied the possibility that the airlines would resume their operations as of May 11, and that the entity ordered Avianca to immediately apologize for all the information and each of the advertising pieces broadcast that generated controversy in the country in the midst of the crisis by COVID-19, The company issued a statement explaining that its entire offer was based on an understanding of the current regulations established by the government.
“The offer sought to inform customers that the company was ready to operate and offer its customers flights as soon as the suspension of domestic operation provided for in decree 593 of 2020 still in force expires,” said the airline.
The document highlights that Avianca regrets the confusion generated in the country by the offer published on April 30 called “Colombia will continue to fly from May 11”, and informed its users and consumers that it proceeded to cancel all the flights advertised in said advertisement.
In addition, he stressed that he will continue to work hand in hand with the authorities to define and communicate the restart dates of operations.
“Since the health emergency generated by the Covid-19 began, at Avianca we have continually adjusted our itineraries to be prepared to fly when the suspension of flights is lifted, always under the strictest biosafety protocols,” the statement said.
[ad_2]
