Patient with Covid-19: I am angry, but I want to thank the Emergency – Diseases

“I am angry, but I want to thank the Emergency Service for finding a way to calm you down over the phone, but they are absolutely helpless,” Boryana Nikolova from Sofia, who has been receiving Covid-19 home treatment for 11 days, told BNR. together with his family.

She explained that despite the clear symptoms of the coronavirus, no PCR tests had been done, but with her GP they had decided that she, her husband and her daughter would be treated at home and take antibiotics prescribed by their GP. .

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“Human logic is to stay home and protect others, rather than stand in line and wait with other people who may not be as sick as you,” he said.

Nikolova’s husband’s condition worsened on the ninth day, and his personal physician recommended that he be hospitalized. “Then he felt pain because it turned out that no hospital would accept him without a PCR test. I called an ambulance at 4:14 pm because it turned out to be the only way I could get to the hospital.” They warned me that the system was overloaded and not they could tell me if and when an ambulance would come. My husband was getting worse in front of my eyes. After 3 hours I called again, but they very kindly explained to me that they were in a dead end and that they have a patient registered with Covid-19 since 9:00 am, but they do not know when they will contact him at 9:15 pm A doctor, to be alive and well, surprised me so much that I forgot to ask his name, he called me and gave me a consultation by phone. What and how to do, he offered me to refuse the ambulance because he had no hope of coming in the foreseeable future. And she could come at night and take my husband to some collection point, which sounded like a warehouse to me, “says Nikolova.

Boryana emphasizes that his reproach is to the bureaucracy, not to the Emergency Service, because at the moment both the doctors and the patients do not know what to do, “even though we had 8 months to prepare.”

“What is happening now, and it is not said, is that the Bulgarian citizen has been subjected to a health genocide. I had to decide whether to send my husband to the hospital or to leave him at home. Woe to him who has to do it! decision because you condemn someone to a destination you don’t know what it is, “added Nikolova.

Emergency spokeswoman Katya Sungarska said there were more than 380 calls per shift at the Sofia Emergency Medical Center. He specified that the capital’s teams are a maximum of 25 teams.

“Colleagues come and work overtime so that we can respond to the increasingly difficult situation that is being created,” Sungarska emphasized.

The Emergency Medical Aid Center in Sofia has already announced that it is looking for six medical students to work on a telephone for Covid-19 related signals.