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You bought tickets online. You will have to pay an additional service charge of Tk 20 for each ticket. Then the PDF copy of that ticket needs to be printed on the home or store printer. That’s all you can do to get on the train. But the new rail law (!) Cannot do that. You will need to rent a car again and rush to the station with the printed copy of the online ticket. You have to queue and print from the ticket counter again. Then you can travel by train! This is understood by the notice of the railways.
Surprisingly, Bangladesh Railway has issued such ridiculous rules. A notice signed by Assistant Commercial Officer-1 Muhammad Hamidul Islam Khan read: ‘Passengers must collect a hard copy of ticket purchase through counter apps. In this sense, while collecting at the counter, the hard copy should be taken showing the copy extracted from the mobile phone or computer in question along with the screen (mobile phone number, NID card). Tickets cannot be issued with notes or PIN numbers.
The law has already been enforced and passengers have been subjected to widespread harassment. The passengers reacted angrily. A person named Nazir wrote on Facebook: ‘Bangladesh Railway, please let the line work as online and the counter as the counter, no need to mix the two. Please don’t make the railroads the laughing stock of the people. You’ve already played twelve of the Bangladesh government digital Bangladesh, and please don’t. ‘
Passengers complain that if they have to pay the fare again to print tickets online, they have to queue at the train station; So what does the so-called online ticket mean? It is true that there have been several ticket scams in the last few days. Photoshop entries have also been seized. However, arrangements have been made in the rail service application to verify the ticket. If you want a ticket checker, you can check the ticket through that app. It is mandatory that one person present the NID in the case of the entry of another.
In fact, TTEs do not verify train tickets. The reporter traveled on the Up Teesta Express and Down Brahmaputra Express on the 18th and 19th of this month, respectively, but did not see TTE. The railwaymen are seen to be busy picking up illegal passengers. But these TTEs can easily take legal action against illegal ticket holders if they choose. They don’t do that. Passengers have to suffer the consequences. The railways should have digitized the ticket checking system. There they have made a fool of the online system.
Neighboring countries verify the ticket in India from the mobile phone app and allow travel. Even if the computer prints. There is no additional charge for selling tickets online. There is also a system to return tickets purchased online. There is nothing like this in Bangladesh. Only nominal tickets can be purchased online! Now you have to print that ticket online again and go to the counter and print it again! Passengers are reacting angrily to these strange decisions by Bangladesh Railway. Many people say, isn’t this a strange decision by the railways to divert passengers?
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