An American Airlines Group worker wears a protective mask and stands behind a protective barrier while checking in with a traveler at Ronald Reagan National Airport (DCA) in Arlington, Virginia, USA, on Tuesday, June 9, 2020. .
Andrew Harrer | Bloomberg via Getty Images
American Airlines announced on Friday that it will resume full flights beginning July 1 amid the current coronavirus pandemic.
The airline will continue to notify passengers when their planes are full and allow them to switch to less crowded flights at no additional cost until September 30. Passengers with flights booked until September 30 can also change their flights, including setting the cities of origin and destination. , without incurring a travel change fee, but you will have to pay any difference in the fare.
Starting June 30, American said it will begin asking customers during the flight’s check-in process if they haven’t had Covid-19 symptoms for the past 14 days. Travelers will be able to complete the coronavirus symptom checklist using self-service machines at airports or during online check-in. The airline continues to require passengers and employees to wear face masks on flights unless they have a medical reason not to.
“Our customers trust us to make every aspect of their trip safe. We will not let them down,” said Alison Taylor, director of customer service for American, in a statement. “We will continue to refine and update our practices based on the latest information from health authorities and our own Travel Health Advisory Panel.”
United Airlines introduced a coronavirus symptom questionnaire in early June, but has not yet set a capacity limit on flights. Other airlines, including Southwest Airlines and Delta Air Lines, still have restrictions on the number of passengers.
CEOs of American, United, Southwest and Delta, as well as other major airlines, are expected to meet with Vice President Mike Pence on Friday to discuss travel issues related to the coronavirus, even if the federal government must order temperature controls to passengers
American shares fell more than 5% in morning trading.
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